FY20-Q3 UX OKR: Create products and experiences that users love and value => 120%
As a department, aim to achieve an overall effort of 20 validation issues for the quarter.
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Key Result: From August - October, have 20 completed issues labeled UXand eitherproblem validationorsolution validation- 24 total validation issues -
Key Result: Dogfood "Design Management" feature category: Feedback issue
Problem validation
| Description | Issue link |
|---|---|
| Validate First-Class Vulnerabilities approach + high-level user flow | gitlab-org/ux-research#357 (closed) |
| UX Design/Discovery for Snippets | gitlab-org/gitlab#29627 (closed) |
| Understanding how and why users utilize Snippets | gitlab-org/ux-research#339 (closed) |
| Fulfillment UX Research: GitLab Cloud Activation & Sync | gitlab-org/ux-research#345 (closed) |
| Determine name for current Auto DevOps feature set | gitlab-org/ux-research#243 (closed) |
| Product Discovery for Design Management Reviews (Problem Validation) | gitlab-org/gitlab#13146 (closed) |
| Error Tracking Viable - Discovery | gitlab-org/gitlab#31924 (closed) |
| APM Research (Monitor Group) - User Interviews, August 2019 | https://gitlab.com/gitlab-org/ux-research/issues/327 |
| Can we get a quick feeling from security tool users on if keeping up to date (and avoiding vulns) or only updating b/c of vulns is their primary desire | gitlab-org/ux-research#256 (closed) |
| Product and Solution Validation Pilot w/ Google - Manage VSM | https://gitlab.com/gitlab-org/gitlab-design/issues/560 |
| Product discovery for code re-review | gitlab-org/gitlab#27600 (closed) |
Solution Validation
| Description | Issue Link |
|---|---|
| An improved purchase experience for GitLab.com (SaaS) users | gitlab-org/gitlab#31676 (closed) |
| Fulfillment UX Research: GitLab Cloud Activation & Sync | gitlab-org/ux-research#345 (closed) |
| Validate Secure configuration UI: value and usability | gitlab-org/ux-research#359 (closed) |
| Labels in issue boards | gitlab-org/ux-research#267 (closed) |
| Notifications for Releases | gitlab-org/gitlab#26001 (closed) |
| MR Icons User Testing | gitlab-org/ux-research#343 (closed) |
| Validate UI messaging on License and Dependency list | gitlab-org/ux-research#360 (closed) |
| File-by-File MR diff navigation Product Discovery - User Research | gitlab-org/ux-research#341 (closed) |
| Hide redundant labels in issue boards | gitlab-org/gitlab#10893 (closed) |
| Surface slack channel information in issues | gitlab-org/gitlab#31634 (closed) |
| Improve Epic Tree UX | gitlab-org/gitlab#12762 (closed) |
| Product and Solution Validation Pilot w/ Google - Manage VSM | https://gitlab.com/gitlab-org/gitlab-design/issues/560 |
| Usability tests: enabling and running SAST for the first time | https://gitlab.com/gitlab-org/ux-research/issues/277 |
Retrospective
Good
- UXers jumped on this OKR and did a wonderful job!
- For comparison, we had a similar OKR in Q2 FY20, and attained only 65%.
Bad
- None
Try
- Validation activities are moving from being an OKR to a KPI with a higher target.