[UX] Solution validation: An improved purchase experience for GitLab.com (SaaS) users

This issue is a placeholder for PM and UX to test the solution(s) for improving the purchase experience for GitLab.com users. #63600

We should validate that solution/prototype with at least 5 target users through usability testing interviews. UXers should also participate in design reviews to get feedback from peers before proceeding to the next phase.

Outcome

Information about the strong and weak points of the solution(s)

Intended users

New and existing users of GitLab.com (SaaS) looking to purchase or renew their plan

Initial proposal

Remove the need for users to interact with and login to two different entities to make purchases and manage their billing information by keeping the user experience within GitLab.com.

Testing

TBD

What does success look like, and how can we measure that?

If we are successful, we will have a high confidence that the experience we proposed is at least a B or better in our Grading Rubric

Team

Edited by Emily Sybrant