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500 Error when trying to create a new project (EE Evaluation related)

    • Closed (duplicated) Issue created by Josef Gosch @josef.gosch

    Summary

    I opted into Gitlab EE evaluation. Evaluation time finished, and I switched back to the free version. Now I can't create new projects anymore, I get a 500 Error. In the production.log there's an ActionView::Template::Error Exception (Project#closest_gitlab_subscription delegated to namespace.closest_gitlab_subscription, but namespace is nil).

    What is the current bug behavior?

    When clicking on New Project I get an HTTP Error 500.

    What is the expected correct behavior?

    The form for creating a new Project should open

    Relevant logs and/or screenshots

    gitlab-rails/production.log 
    ActionView::Template::Error (Project#closest_gitlab_subscription delegated to namespace.closest_gitlab_subscription, but namespace is nil: #>):
    21:           - if subscribable.block_changes?
    22:             = link_to _('Upgrade your plan'), upgrade_subscription_path, class: 'btn gl-button btn-primary', data: { track_event: 'click_text', track_label: 'subscribable_action', track_property: 'upgrade' }
    23:           - else
    24:             = link_to _('Renew subscription'), renew_subscription_path, class: 'btn gl-button btn-primary gl-mr-3 gl-mb-2', data: { track_event: 'click_text', track_label: 'subscribable_action', track_property: 'renew' }
    25:             = link_to _('That is ok, I do not want to renew'), '#', data: { track_event: 'click_text', track_label: 'subscribable_action', track_property: 'thats_ok' }, 'aria-label' => 'Dismiss', class: 'btn gl-button btn-info btn-info-secondary js-close gl-mb-2'

    ee/app/models/ee/project.rb:202:in rescue in closest_gitlab_subscription' ee/app/models/ee/project.rb:202:in closest_gitlab_subscription'
ee/app/helpers/ee/subscribable_banner_helper.rb:61:in decorated_subscription' ee/app/helpers/ee/subscribable_banner_helper.rb:25:in renew_subscription_path'
ee/app/views/layouts/header/_ee_subscribable_banner.html.haml:24
app/helpers/application_helper.rb:17:in render_if_exists' app/views/layouts/_page.html.haml:18 app/views/layouts/application.html.haml:13 app/controllers/application_controller.rb:125:in render'
ee/lib/gitlab/ip_address_state.rb:10:in with' ee/app/controllers/ee/application_controller.rb:44:in set_current_ip_address'
app/controllers/application_controller.rb:482:in set_current_admin' lib/gitlab/session.rb:11:in with_session'
app/controllers/application_controller.rb:473:in set_session_storage' lib/gitlab/i18n.rb:73:in with_locale'
lib/gitlab/i18n.rb:79:in with_user_locale' app/controllers/application_controller.rb:467:in set_locale'
lib/gitlab/error_tracking.rb:52:in with_context' app/controllers/application_controller.rb:532:in sentry_context'
app/controllers/application_controller.rb:460:in block in set_current_context' lib/gitlab/application_context.rb:56:in block in use'
lib/gitlab/application_context.rb:56:in use' lib/gitlab/application_context.rb:22:in with_context'
app/controllers/application_controller.rb:451:in set_current_context' lib/gitlab/metrics/elasticsearch_rack_middleware.rb:16:in call'
lib/gitlab/middleware/rails_queue_duration.rb:33:in call' lib/gitlab/metrics/rack_middleware.rb:16:in block in call'
lib/gitlab/metrics/transaction.rb:56:in run' lib/gitlab/metrics/rack_middleware.rb:16:in call'
lib/gitlab/request_profiler/middleware.rb:17:in call' lib/gitlab/jira/middleware.rb:19:in call'
lib/gitlab/middleware/go.rb:20:in call' lib/gitlab/etag_caching/middleware.rb:21:in call'
lib/gitlab/middleware/multipart.rb:172:in call' lib/gitlab/middleware/read_only/controller.rb:50:in call'
lib/gitlab/middleware/read_only.rb:18:in call' lib/gitlab/middleware/same_site_cookies.rb:27:in call'
lib/gitlab/middleware/handle_malformed_strings.rb:21:in call' lib/gitlab/middleware/basic_health_check.rb:25:in call'
lib/gitlab/middleware/handle_ip_spoof_attack_error.rb:25:in call' lib/gitlab/middleware/request_context.rb:21:in call'
config/initializers/fix_local_cache_middleware.rb:11:in call' lib/gitlab/metrics/requests_rack_middleware.rb:76:in call'
lib/gitlab/middleware/release_env.rb:12:in `call'

    Output of checks

    Results of GitLab environment info

    gitlab-rake gitlab:env:info 
    System information
System:		Debian 10
Proxy:		no
Current User:	git
Using RVM:	no
Ruby Version:	2.7.2p137
Gem Version:	3.1.4
Bundler Version:2.1.4
Rake Version:	13.0.3
Redis Version:	6.0.10
Git Version:	2.29.0
Sidekiq Version:5.2.9
Go Version:	unknown

    GitLab information
Version:	13.9.3-ee
Revision:	332cf9cc57c
Directory:	/opt/gitlab/embedded/service/gitlab-rails
DB Adapter:	PostgreSQL
DB Version:	12.5
URL:		http://git.jogoit.at
HTTP Clone URL:	http://git.jogoit.at/some-group/some-project.git
SSH Clone URL:	git@git.jogoit.at:some-group/some-project.git
Elasticsearch:	no
Geo:		no
Using LDAP:	yes
Using Omniauth:	yes
Omniauth Providers:
    

    GitLab Shell
Version:	13.17.0
Repository storage paths:
    • default: /var/opt/gitlab/git-data/repositories GitLab Shell path: /opt/gitlab/embedded/service/gitlab-shell Git: /opt/gitlab/embedded/bin/git

    Results of GitLab application Check

    gitlab-rake gitlab:check SANITIZE=true 
    Checking GitLab subtasks ...

    Checking GitLab Shell ...
    

    GitLab Shell: ... GitLab Shell version >= 13.17.0 ? ... OK (13.17.0)
Running /opt/gitlab/embedded/service/gitlab-shell/bin/check
Internal API available: OK
Redis available via internal API: OK
gitlab-shell self-check successful
    

    Checking GitLab Shell ... Finished
    

    Checking Gitaly ...
    

    Gitaly: ... default ... OK
    

    Checking Gitaly ... Finished
    

    Checking Sidekiq ...
    

    Sidekiq: ... Running? ... yes
Number of Sidekiq processes ... 1
    

    Checking Sidekiq ... Finished
    

    Checking Incoming Email ...
    

    Incoming Email: ... Reply by email is disabled in config/gitlab.yml
    

    Checking Incoming Email ... Finished
    

    Checking LDAP ...
    

    LDAP: ... Server: ldapmain
not verifying SSL hostname of LDAPS server '192.168.100.100:636'
LDAP authentication... Success
LDAP users with access to your GitLab server (only showing the first 100 results)
User output sanitized. Found 1 users of 100 limit.
    

    Checking LDAP ... Finished
    

    Checking GitLab App ...
    

    Git configured correctly? ... yes
Database config exists? ... yes
All migrations up? ... yes
Database contains orphaned GroupMembers? ... no
GitLab config exists? ... yes
GitLab config up to date? ... yes
Log directory writable? ... yes
Tmp directory writable? ... yes
Uploads directory exists? ... yes
Uploads directory has correct permissions? ... yes
Uploads directory tmp has correct permissions? ... yes
Init script exists? ... skipped (omnibus-gitlab has no init script)
Init script up-to-date? ... skipped (omnibus-gitlab has no init script)
Projects have namespace: ...
1/1 ... yes
1/2 ... yes
1/3 ... yes
1/4 ... yes
1/5 ... yes
2/7 ... yes
2/8 ... yes
1/9 ... yes
1/10 ... yes
1/11 ... yes
1/12 ... yes
1/13 ... yes
1/14 ... yes
1/16 ... yes
1/17 ... yes
2/18 ... yes
2/19 ... yes
2/20 ... yes
Redis version >= 4.0.0? ... yes
Ruby version >= 2.7.2 ? ... yes (2.7.2)
Git version >= 2.29.0 ? ... yes (2.29.0)
Git user has default SSH configuration? ... yes
Active users: ... 2
Is authorized keys file accessible? ... yes
GitLab configured to store new projects in hashed storage? ... yes
All projects are in hashed storage? ... yes
Elasticsearch version 7.x (6.4 - 6.x deprecated to be removed in 13.8)? ... skipped (elasticsearch is disabled)
    

    Checking GitLab App ... Finished
    

    Checking GitLab subtasks ... Finished
    Edited by Josef Gosch

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