Can't create a project as admin with upcoming subscription expiration
Summary
When trying to create a new project in the personal namespace as instance admin, I get a 500 response screen. As normal user, it works fine. The logs suggest, that it has to do with the banner for subscription expiration.
Steps to reproduce
- GitLab Self-Hosted Premium (deployed as single-server docker container)
- Subscription expires in less than 14 days
- being an instance admin
- try to create a new project (route
/projects/new) - getting error 500
What is the current bug behavior?
500 error page
What is the expected correct behavior?
Being able to do the project creation workflow
Relevant logs and/or screenshots
==> /var/log/gitlab/gitlab-rails/production.log <==
Completed 500 Internal Server Error in 528ms (ActiveRecord: 38.6ms | Elasticsearch: 0.0ms | Allocations: 343745)==> /var/log/gitlab/gitlab-rails/production.log <==
ActionView::Template::Error (Project#closest_gitlab_subscription delegated to namespace.closest_gitlab_subscription, but namespace is nil: #<Project id: >>):
21: - if subscribable.block_changes?
22: = link_to _('Upgrade your plan'), upgrade_subscription_path, class: 'btn gl-button btn-primary', data: { track_event: 'click_text', track_label: 'subscribable_action', track_property: 'upgrade' }
23: - else
24: = link_to _('Renew subscription'), renew_subscription_path, class: 'btn gl-button btn-primary gl-mr-3 gl-mb-2', data: { track_event: 'click_text', track_label: 'subscribable_action', track_property: 'renew' }
25: = link_to _('That is ok, I do not want to renew'), '#', data: { track_event: 'click_text', track_label: 'subscribable_action', track_property: 'thats_ok' }, 'aria-label' => 'Dismiss', class: 'btn gl-button btn-info btn-info-secondary js-close gl-mb-2'
ee/app/models/ee/project.rb:202:in `rescue in closest_gitlab_subscription'
ee/app/models/ee/project.rb:202:in `closest_gitlab_subscription'
ee/app/helpers/ee/subscribable_banner_helper.rb:61:in `decorated_subscription'
ee/app/helpers/ee/subscribable_banner_helper.rb:25:in `renew_subscription_path'
ee/app/views/layouts/header/_ee_subscribable_banner.html.haml:24
app/helpers/application_helper.rb:17:in `render_if_exists'
app/views/layouts/_page.html.haml:18
app/views/layouts/application.html.haml:13
app/controllers/application_controller.rb:125:in `render'
ee/lib/gitlab/ip_address_state.rb:10:in `with'
ee/app/controllers/ee/application_controller.rb:44:in `set_current_ip_address'
app/controllers/application_controller.rb:482:in `set_current_admin'
lib/gitlab/session.rb:11:in `with_session'
app/controllers/application_controller.rb:473:in `set_session_storage'
lib/gitlab/i18n.rb:73:in `with_locale'
lib/gitlab/i18n.rb:79:in `with_user_locale'
app/controllers/application_controller.rb:467:in `set_locale'
lib/gitlab/error_tracking.rb:52:in `with_context'
app/controllers/application_controller.rb:532:in `sentry_context'
app/controllers/application_controller.rb:460:in `block in set_current_context'
lib/gitlab/application_context.rb:56:in `block in use'
lib/gitlab/application_context.rb:56:in `use'
lib/gitlab/application_context.rb:22:in `with_context'
app/controllers/application_controller.rb:451:in `set_current_context'
lib/gitlab/metrics/elasticsearch_rack_middleware.rb:16:in `call'
lib/gitlab/middleware/rails_queue_duration.rb:33:in `call'
lib/gitlab/metrics/rack_middleware.rb:16:in `block in call'
lib/gitlab/metrics/transaction.rb:56:in `run'
lib/gitlab/metrics/rack_middleware.rb:16:in `call'
lib/gitlab/request_profiler/middleware.rb:17:in `call'
lib/gitlab/jira/middleware.rb:19:in `call'
lib/gitlab/middleware/go.rb:20:in `call'
lib/gitlab/etag_caching/middleware.rb:21:in `call'
lib/gitlab/middleware/multipart.rb:172:in `call'
lib/gitlab/middleware/read_only/controller.rb:50:in `call'
lib/gitlab/middleware/read_only.rb:18:in `call'
lib/gitlab/middleware/same_site_cookies.rb:27:in `call'
lib/gitlab/middleware/handle_malformed_strings.rb:21:in `call'
lib/gitlab/middleware/basic_health_check.rb:25:in `call'
lib/gitlab/middleware/handle_ip_spoof_attack_error.rb:25:in `call'
lib/gitlab/middleware/request_context.rb:21:in `call'
config/initializers/fix_local_cache_middleware.rb:11:in `call'
lib/gitlab/metrics/requests_rack_middleware.rb:76:in `call'
lib/gitlab/middleware/release_env.rb:12:in `call'==> /var/log/gitlab/gitlab-rails/production_json.log <==
{"method":"GET","path":"/projects/new","format":"html","controller":"ProjectsController","action":"new","status":500,"time":"2021-02-23T10:03:50.921Z","params":[],"remote_ip":"CENSORED","user_id":2,"username":"CENSORED","ua":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:78.0) Gecko/20100101 Firefox/78.0","correlation_id":"CENSORED","meta.user":"CENSORED","meta.caller_id":"ProjectsController#new","meta.remote_ip":"CENSORED","meta.feature_category":"projects","redis_calls":12,"redis_duration_s":0.002895,"redis_read_bytes":3698,"redis_write_bytes":1457,"redis_cache_calls":11,"redis_cache_duration_s":0.002468,"redis_cache_read_bytes":3515,"redis_cache_write_bytes":522,"redis_shared_state_calls":1,"redis_shared_state_duration_s":0.000427,"redis_shared_state_read_bytes":183,"redis_shared_state_write_bytes":935,"db_count":22,"db_write_count":0,"db_cached_count":7,"cpu_s":0.497815,"queue_duration_s":0.005783,"exception.class":"ActionView::Template::Error","exception.message":"Project#closest_gitlab_subscription delegated to namespace.closest_gitlab_subscription, but namespace is nil: #<Project id: >>","exception.backtrace":["ee/app/models/ee/project.rb:202:in `rescue in closest_gitlab_subscription'","ee/app/models/ee/project.rb:202:in `closest_gitlab_subscription'","ee/app/helpers/ee/subscribable_banner_helper.rb:61:in `decorated_subscription'","ee/app/helpers/ee/subscribable_banner_helper.rb:25:in `renew_subscription_path'","ee/app/views/layouts/header/_ee_subscribable_banner.html.haml:24","app/helpers/application_helper.rb:17:in `render_if_exists'","app/views/layouts/_page.html.haml:18","app/views/layouts/application.html.haml:13","app/controllers/application_controller.rb:125:in `render'","ee/lib/gitlab/ip_address_state.rb:10:in `with'","ee/app/controllers/ee/application_controller.rb:44:in `set_current_ip_address'","app/controllers/application_controller.rb:482:in `set_current_admin'","lib/gitlab/session.rb:11:in `with_session'","app/controllers/application_controller.rb:473:in `set_session_storage'","lib/gitlab/i18n.rb:73:in `with_locale'","lib/gitlab/i18n.rb:79:in `with_user_locale'","app/controllers/application_controller.rb:467:in `set_locale'","lib/gitlab/error_tracking.rb:52:in `with_context'","app/controllers/application_controller.rb:532:in `sentry_context'","app/controllers/application_controller.rb:460:in `block in set_current_context'","lib/gitlab/application_context.rb:56:in `block in use'","lib/gitlab/application_context.rb:56:in `use'","lib/gitlab/application_context.rb:22:in `with_context'","app/controllers/application_controller.rb:451:in `set_current_context'","lib/gitlab/metrics/elasticsearch_rack_middleware.rb:16:in `call'","lib/gitlab/middleware/rails_queue_duration.rb:33:in `call'","lib/gitlab/metrics/rack_middleware.rb:16:in `block in call'","lib/gitlab/metrics/transaction.rb:56:in `run'","lib/gitlab/metrics/rack_middleware.rb:16:in `call'","lib/gitlab/request_profiler/middleware.rb:17:in `call'","lib/gitlab/jira/middleware.rb:19:in `call'","lib/gitlab/middleware/go.rb:20:in `call'","lib/gitlab/etag_caching/middleware.rb:21:in `call'","lib/gitlab/middleware/multipart.rb:172:in `call'","lib/gitlab/middleware/read_only/controller.rb:50:in `call'","lib/gitlab/middleware/read_only.rb:18:in `call'","lib/gitlab/middleware/same_site_cookies.rb:27:in `call'","lib/gitlab/middleware/handle_malformed_strings.rb:21:in `call'","lib/gitlab/middleware/basic_health_check.rb:25:in `call'","lib/gitlab/middleware/handle_ip_spoof_attack_error.rb:25:in `call'","lib/gitlab/middleware/request_context.rb:21:in `call'","config/initializers/fix_local_cache_middleware.rb:11:in `call'","lib/gitlab/metrics/requests_rack_middleware.rb:76:in `call'","lib/gitlab/middleware/release_env.rb:12:in `call'"],"db_duration_s":0.03865,"view_duration_s":0.0,"duration_s":0.52838}
Results of GitLab environment info
Expand for output related to GitLab environment info
System information
System:
Proxy: HTTPS_PROXY: http://172.17.0.1:3128/
HTTP_PROXY: http://172.17.0.1:3128/
http_proxy: http://172.17.0.1:3128
https_proxy: http://172.17.0.1:3128
Current User: git
Using RVM: no
Ruby Version: 2.7.2p137
Gem Version: 3.1.4
Bundler Version:2.1.4
Rake Version: 13.0.3
Redis Version: 6.0.10
Git Version: 2.29.0
Sidekiq Version:5.2.9
Go Version: unknown
GitLab information
Version: 13.9.0-ee
Revision: a1a60e9f753
Directory: /opt/gitlab/embedded/service/gitlab-rails
DB Adapter: PostgreSQL
DB Version: 12.5
URL: https://CENSORED
HTTP Clone URL: https://CENSORED/some-group/some-project.git
SSH Clone URL: ssh://git@CENSORED:8022/some-group/some-project.git
Elasticsearch: no
Geo: no
Using LDAP: yes
Using Omniauth: yes
Omniauth Providers: openid_connect
GitLab Shell
Version: 13.16.1
Repository storage paths:
- default: /var/opt/gitlab/git-data/repositories
GitLab Shell path: /opt/gitlab/embedded/service/gitlab-shell
Git: /opt/gitlab/embedded/bin/git
Results of GitLab application Check
Expand for output related to the GitLab application check
Checking GitLab subtasks ...
Checking GitLab Shell ...
GitLab Shell: ... GitLab Shell version >= 13.16.1 ? ... OK (13.16.1) Running /opt/gitlab/embedded/service/gitlab-shell/bin/check Internal API available: OK Redis available via internal API: OK gitlab-shell self-check successful
Checking GitLab Shell ... Finished
Checking Gitaly ...
Gitaly: ... default ... OK
Checking Gitaly ... Finished
Checking Sidekiq ...
Sidekiq: ... Running? ... yes Number of Sidekiq processes ... 1
Checking Sidekiq ... Finished
Checking Incoming Email ...
Incoming Email: ... Checking Reply by email ...
IMAP server credentials are correct? ... Checking incoming-premium yes Init.d configured correctly? ... skipped MailRoom running? ... skipped
Checking Reply by email ... Finished
Checking Incoming Email ... Finished
Checking LDAP ...
LDAP: ... Server: ldapmain LDAP authentication... Success LDAP users with access to your GitLab server (only showing the first 100 results) User output sanitized. Found 100 users of 100 limit.
Checking LDAP ... Finished
Checking GitLab App ...
Git configured correctly? ... yes Database config exists? ... yes All migrations up? ... yes Database contains orphaned GroupMembers? ... no GitLab config exists? ... yes GitLab config up to date? ... yes Log directory writable? ... yes Tmp directory writable? ... yes Uploads directory exists? ... yes Uploads directory has correct permissions? ... yes Uploads directory tmp has correct permissions? ... yes Init script exists? ... skipped (omnibus-gitlab has no init script) Init script up-to-date? ... skipped (omnibus-gitlab has no init script) Projects have namespace: ... 2/1 ... yes 2/2 ... yes 13/3 ... yes 14/5 ... yes 18/7 ... yes 19/8 ... yes 23/10 ... yes 24/11 ... yes 25/12 ... yes 25/13 ... yes 25/14 ... yes 26/15 ... yes 27/16 ... yes 28/17 ... yes 21/18 ... yes 21/19 ... yes 21/20 ... yes 30/21 ... yes 2/22 ... yes 2/23 ... yes 32/24 ... yes 32/25 ... yes 35/26 ... yes 2/27 ... yes 36/28 ... yes 36/29 ... yes 48/30 ... yes 49/31 ... yes 50/32 ... yes 50/33 ... yes 50/34 ... yes 52/35 ... yes 21/38 ... yes 59/39 ... yes 59/41 ... yes 59/42 ... yes 60/43 ... yes 16/44 ... yes 59/45 ... yes 59/46 ... yes 68/47 ... yes 71/48 ... yes 72/49 ... yes 75/51 ... yes 74/52 ... yes 74/53 ... yes 79/56 ... yes 74/57 ... yes 15/58 ... yes 85/60 ... yes 57/61 ... yes 58/62 ... yes 88/63 ... yes 84/64 ... yes 74/65 ... yes 73/66 ... yes 98/67 ... yes 2/69 ... yes 98/70 ... yes 93/71 ... yes 2/72 ... yes 15/73 ... yes 103/74 ... yes 103/75 ... yes 60/76 ... yes 98/77 ... yes 98/78 ... yes 98/82 ... yes 115/83 ... yes 98/84 ... yes 119/86 ... yes 120/87 ... yes 120/88 ... yes 98/89 ... yes 98/90 ... yes 98/92 ... yes 98/93 ... yes 98/94 ... yes 123/96 ... yes 93/99 ... yes 93/101 ... yes 57/102 ... yes 93/106 ... yes 69/107 ... yes 93/108 ... yes 93/109 ... yes 63/110 ... yes 134/111 ... yes 93/112 ... yes 138/113 ... yes 151/114 ... yes Redis version >= 4.0.0? ... yes Ruby version >= 2.7.2 ? ... yes (2.7.2) Git version >= 2.29.0 ? ... yes (2.29.0) Git user has default SSH configuration? ... yes Active users: ... 67 Is authorized keys file accessible? ... yes GitLab configured to store new projects in hashed storage? ... yes All projects are in hashed storage? ... yes Elasticsearch version 7.x (6.4 - 6.x deprecated to be removed in 13.8)? ... skipped (elasticsearch is disabled)
Checking GitLab App ... Finished
Checking GitLab subtasks ... Finished
Workarounds
See https://docs.gitlab.com/ee/administration/feature_flags.html for feature flags administration
Disable the feature by executing the following in your Rails console
Feature.disable(:subscribable_license_banner)