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Prioritized labels

Drag to reorder prioritized labels and change their relative priority.
  • DBRE Headroom
    GitLab.com / GitLab Infrastructure Team / Production
    One off label to track database headroom work for the DBRE team
  • RootCauseConfig-Change
    GitLab.com / GitLab Infrastructure Team / Production
    Denotes a precipitating root cause of a configuration change (a change other than a feature flag being toggled)
  • changescheduled
    GitLab.com / GitLab Infrastructure Team / Production
    Change plans that are ready and scheduled for execution. See https://about.gitlab.com/handbook/engineering/infrastructure/change-management/.
  • incident
    GitLab.com / GitLab Infrastructure Team / Production
  • oncall report
    GitLab.com / GitLab Infrastructure Team / Production
  • IncidentActive
    GitLab.com / GitLab Infrastructure Team / Production
    Indicates that the incident labeled is active and ongoing.
  • review-requested
    GitLab.com / GitLab Infrastructure Team / Production
    Indicates that that the incident would benefit from undergoing additional review. All S1 incidents are required to have a review. Additionally, anyone including the EOC can request an incident review on any severity issue. Although the review will help to derive corrective actions, it is expected that corrective actions are filled whether or not a review is requested. If an incident does not have any corrective actions, this is probably a good reason to request a review for additional discussion.
  • IncidentMitigated
    GitLab.com / GitLab Infrastructure Team / Production
    Indicates that the incident has been mitigated, but immediate post-incident activity may be ongoing (monitoring, messaging, etc.)
  • RootCauseExternal-Dependency
    GitLab.com / GitLab Infrastructure Team / Production
    Denotes a precipitating root cause resulting from the failure of a dependency external to GitLab, including various service providers.
  • changein-progress
    GitLab.com / GitLab Infrastructure Team / Production
    This label indicates that a change from a Change Management issue is in progress.
  • IncidentResolved
    GitLab.com / GitLab Infrastructure Team / Production
    Resolved - Indicates that SRE engagement with the incident has ended and GitLab.com is fully operational.
  • RootCauseFeature-Flag
    GitLab.com / GitLab Infrastructure Team / Production
    Denotes a precipitating root cause of a feature flag toggled in some way (off or on or a new percentage or target was chosen for the feature flag)
  • RootCauseMalicious-Traffic
    GitLab.com / GitLab Infrastructure Team / Production
    Denotes a precipitating root cause of deliberate malicious activity targeted at GitLab or customers of GitLab (e.g. DDoS)
  • IncidentReview-Scheduled
    GitLab.com / GitLab Infrastructure Team / Production
    Review-Scheduled Indicates that an incident review writeup is required (S1/S2) or requested and that the review has been added to the agenda for an upcoming review meeting.
  • RootCauseRelease-Compatibility
    GitLab.com / GitLab Infrastructure Team / Production
    Denotes a precipitating root cause of forward- or backwards-compatibility issues between subsequent releases of the software running concurrently, and sharing state, in a single environment (ie, Canary and Main stage releases)
  • IncidentReview-Completed
    GitLab.com / GitLab Infrastructure Team / Production
    Review-Completed Indicates that an incident review writeup has been completed (the review was discussed in a review meeting and all notes from that meeting have been added to the review write-up).
  • RootCauseSPoF
    GitLab.com / GitLab Infrastructure Team / Production
    Denotes a precipitating root cause of the failure of a service or component which is an architectural SPoF (Single Point of Failure)
  • RootCauseSaturation
    GitLab.com / GitLab Infrastructure Team / Production
    Denotes a precipitating root cause of a failure resulting from a service or component which failed to scale in response to increasing demand (whether or not it was expected)
  • RootCauseSoftware-Change
    GitLab.com / GitLab Infrastructure Team / Production
    Denotes a precipitating root cause of a feature or other code change
  • RootCauseSecurity
    GitLab.com / GitLab Infrastructure Team / Production
    an incident where the SIRT team was engaged, generally via a request originating from the SIRT team or in a situation where Reliability has paged SIRT to assist in the mitigation of an incident not caused by `~RootCause::Malicious-Traffic`
  • Other labels

  • Security issue to be triaged by the AppSec team (automated label)
  • securitybotignore
    GitLab.com
    Instructs @gitlab-securitybot to skip the automation on this specific issue or MR
  • self-managed
    GitLab.com / GitLab Infrastructure Team / Production
    descriptor label for incidents declared that ONLY impact self-managed customers
  • self-managed
    GitLab.com
    For items that are primarily related to self-managed instances
  • serviceRenovate
    GitLab.com / GitLab Infrastructure Team
  • serviceSecurity Automation
    GitLab.com / GitLab Infrastructure Team
    Services pertaining to the Security Automation Team
  • servicedb-lab
    GitLab.com / GitLab Infrastructure Team / Production
  • severity1
    GitLab.com
    Blocker - applies to bugs and bug categories of availability, performance, security and ux. See https://about.gitlab.com/handbook/engineering/quality/issue-triage/#severity
  • severity2
    GitLab.com
    Critical - applies to bugs and bug categories of availability, performance, security and ux. See https://about.gitlab.com/handbook/engineering/quality/issue-triage/#severity
  • severity3
    GitLab.com
    Major - applies to bugs and bug categories of availability, performance, security and ux. See https://about.gitlab.com/handbook/engineering/quality/issue-triage/#severity
  • severity4
    GitLab.com
    Low - applies to bugs and bug categories of availability, performance, security and ux. See https://about.gitlab.com/handbook/engineering/quality/issue-triage/#severity
  • sidekiq_shardCatchAll
    GitLab.com / GitLab Infrastructure Team
  • sidekiq_shardLowUrgencyCpuBound
    GitLab.com / GitLab Infrastructure Team
  • sidekiq_shardUrgentCpuBound
    GitLab.com / GitLab Infrastructure Team
  • sidekiq_shardUrgentOther
    GitLab.com / GitLab Infrastructure Team
  • sidekiq_shardelasticsearch
    GitLab.com / GitLab Infrastructure Team
    Work or issues related to the elasticsearch sidekiq shard
  • silence
    GitLab.com / GitLab Infrastructure Team / Production