Dev Section North Star Metrics
From the product group call (full context: https://docs.google.com/document/d/1feF46WvqBuWJ-bYnA-BuCD4gq_J5UagupNHJYTBtII8/edit#bookmark=id.bw0rgiwddxl):
@sfwgitlab: I would like every group to have a single “north star metric” that your group is trying to move with your development activities. In most cases this will be AMAU/SMAU, but I’m open to other north star metrics. Once you align on the metric, then we need to baseline it, and set a quarterly goal for it. Then we’ll have regular reviews to track performance against the metric, and review activities underway to move it further. We will use this data to inform future investment decisions, so it’s important to lean in on this.
Let's use this format - please update the table with your north star metric.
| Group | Metric | Q1 Target | Reasoning/other details |
|---|---|---|---|
| groupproject management (@gweaver) | Issues Created | Work with data team on implementation issue (https://gitlab.com/gitlab-data/analytics/-/issues/4291) | This is a temporary North Star Metric as we start collecting additional data points to determine how to better determine the leading indicator of customer value. See the implementation issue for more details. |
| ~"group::portfolio management" (@kokeefe) | epic_viewed SMAU |
Rolling 7 day average > 3k events per day (~2.5x increase from Feb. 1 - May 1) |
Epics are currently the core feature at the center of Portfolio Mgmt. We have been delivering value additions, quality of life improvements, and advancing how they interact with other planning artifacts in the platform. With Epics moving to Premium, and the slow influx of additional Plan users leveraging Epics, we have a healthy SMAU growth rate that we believe will continue into Q2. NOTE: Our current tracking utilizes snowplow, which is limited to GitLab.com. In future quarters, we will need to add tracking to the usage ping, so we can track self-managed, opted-in instances as well. |
| groupcertify (@mjwood) | Requirements Created (In Progress) | 100 Requirements Created |
Given that we are still in the process of rolling out Requirements Management, this North Star Metric will evolve with time. Initially, we're interested in ensuring we can collect requirement creation metrics, and validating that we are seeing usage. |
| ~"group::access" | Share of instances/groups on GitLab.com using non-username/password authentication (e.g. LDAP, SAML, OAuth, CAC) | TBD | Next step: verify measurability of this with the data team. Issue TBC. |
| groupspaces | Number of large, active groups (top-level groups with a minimum of 10 members with at least 1 active member in the last 30 days) | TBD | Next step: verify measurability of this with the data team. Issue TBC. |
| ~"group::analytics" | Analytics WAU | TBD | Next step: create a dashboard in Periscope for GitLab.com |
| groupimport (@hdelalic) | Percentage of new projects that are imported | TBD | Next step: verify measurability of this with the data team |
| groupcompliance | Number of "compliance actions" taken by eligible customers | TBD | Next step: verify measurability of this with the data team North Star issue |
| groupsource code (@danielgruesso) | Percent of instances creating a Merge Requests per month | TBD | See North star issue |
| ~"group::editor" (@phikai ) |
Web IDE: # of Commits Snippets: # of Snippets |
Web IDE NSM Issue Snippets NSM Issue |
|
| groupknowledge (@cdybenko) |
Design Management: # of Design Views Wiki: # of Wiki Page Views |
TBD TBD |
North Star Issue: Design Management North Star Issue: Wiki |
| groupgitaly (@jramsay) | Monthly Gitaly availability | 99.95% | Git is a core service that is needed for the basic function of many parts of the application. See gitlab-org/create-stage#12658 (moved) |
| ~"group::static site editor" (@ericschurter) | Monthly commits from the static site editor | > 0 | North star issue |
| groupgitter (@ericschurter) | Weekly messages per active user | 24 | North Star Issue |
| ~"group::ecosystem" (@deuley) |
Integrations: Total number of active integrations with projects API: Total volume of external GitLab.com API calls FE/UX Foundations: Percentage of codebase using Pajamas components GDK: Total number of gem installations |
North Star Epic |
-
Manage:Access - @jeremy -
Manage:Compliance - @mattgonzales -
Manage:Import - @hdelalic -
Manage:Analytics - @jshackelford -
Manage:Spaces - @tipyn -
Manage:Access - @jeremy -
Plan:Project Management - @gweaver -
Plan:Portfolio Management - @kokeefe -
Plan:Certify - @mjwood -
Create:Source Code - @danielgruesso -
Create:Editor - @phikai -
Create:Static Site Editor - @ericschurter -
Create:Knowledge - @cdybenko -
Create:Gitaly - @jramsay -
Create:Gitter - @ericschurter -
Create:Ecosystem - @deuley
Edited by Justin Farris