Denotes a disruption to IT services and the associated issues require immediate attention

The issue raised is expected behaviour

Usually can't do much about these except workaround them if possible

Somebody has actively started working on this issue.

This bug will be fixed in the next upstream release

A workaround is available/applied

This is a duplicate of another issue

We are currently unsure what causes or is reponsible for this issue

A fix or partial fix is ready, but requires testing.

A relatively simple but impactful issue for someone to start on

Request for a new feature