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Add SLA enforcer processor and async jobs

What does this MR do and why?

Adds a SLA enforcer processor which creates 2 async processor jobs in 10 and 30 mins:

  • in 10 min, it pings the attributed team if issue's updated_at remains unchanged since auto-triage
  • in 30 min, it escalates to dev on call if issue's updated_at remains unchanged since auto-triage

Closes Ping attributed channel when there is no respon... (gitlab-org/quality/engineering-productivity/team#414)

Expected impact & dry-runs

These are strongly recommended to assist reviewers and reduce the time to merge your change.

See https://gitlab.com/gitlab-org/quality/triage-ops/-/tree/master/doc/scheduled#testing-policies-with-a-dry-run on how to perform dry-runs for new policies.

See https://gitlab.com/gitlab-org/quality/triage-ops/-/blob/master/doc/reactive/best_practices.md#use-the-sandbox-to-test-new-processors on how to make sure a new processor can be tested.

Action items

Edited by Jennifer Li

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