Added troubleshooting info about Last name can't be blank error
What does this MR do and why?
We have several old open issues about encountering Last name can't be blank
error in Compute Minutes purchase flow on gitlab.com:
- Unable to buy Pipeline minutes - “last name can... (#431926 - closed)
- Last name can't be blank - when trying to buy ... (#414483 - closed)
- https://gitlab.com/gitlab-org/gitlab/-/issues/422802+
This error is an edge case, and only happens for users that have one name in the Full name field. This is an edge case, as it is not possible to created a profile without the first name and last name anymore.
We are not going to resolve this issue in the gitlab.com purchase flow, because we are moving it to the Customers Portal (where this issue does not exist) within the next few months.
This MR adds troubleshooting instructions to these Docs in the meantime.
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changed milestone to %17.2
added groupsubscription management label
assigned to @tgolubeva
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1 Message This merge request adds or changes documentation files. A review from the Technical Writing team before you merge is recommended. Reviews can happen after you merge. Documentation review
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mentioned in issue #431926 (closed)
- Resolved by 🤖 GitLab Bot 🤖
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- please see the following guidance and update this merge request.1 Error Please add typebug typefeature, or typemaintenance label to this merge request. Edited by 🤖 GitLab Bot 🤖
added docs-only label
mentioned in epic &5785 (closed)
added typebug label
requested review from @rdickenson
added Technical Writing label
- Resolved by Russell Dickenson
- Resolved by Russell Dickenson