Allow users to provide feedback on the response generated from the RCA feature
Release notes
Problem(s) to solve
Problem 1
We have a generic feedback form for users within Duo Chat. We don't have a way for users to give context that the feedback is about the RCA feature
Proposal 1
After integration with Duo, ensure the form input for feedback happens in relation to RCA feature. Propose mentioning in the form which feature (e.g. Troubleshoot) users are providing feedback for.
Problem 2
The aim is to capture a proof of value metric for RCA. We don't have a way to learn from the users if the response suggested was helpful or not. There are some lagging indicators we could measure at a project level but it would be great for users to have a way to give feedback immediately.
Proposal 2
Provide a way for users to indicate helpful/unhelpful in the Duo Chat interface
Intended users
Feature Usage Metrics
Does this feature require an audit event?
This page may contain information related to upcoming products, features and functionality. It is important to note that the information presented is for informational purposes only, so please do not rely on the information for purchasing or planning purposes. Just like with all projects, the items mentioned on the page are subject to change or delay, and the development, release, and timing of any products, features, or functionality remain at the sole discretion of GitLab Inc.
This page may contain information related to upcoming products, features and functionality. It is important to note that the information presented is for informational purposes only, so please do not rely on the information for purchasing or planning purposes. Just like with all projects, the items mentioned on the page are subject to change or delay, and the development, release, and timing of any products, features, or functionality remain at the sole discretion of GitLab Inc.
This page may contain information related to upcoming products, features and functionality. It is important to note that the information presented is for informational purposes only, so please do not rely on the information for purchasing or planning purposes. Just like with all projects, the items mentioned on the page are subject to change or delay, and the development, release, and timing of any products, features, or functionality remain at the sole discretion of GitLab Inc.