Docs feedback - feature proposal: custom GitLab quick actions for premium tier

Release notes

Include a new capability to create custom quick actions similar to issue templates.

Problem to solve

I would like to have the possibility to create custom quick actions that will work per project level by creating a file and define the markdown I want to quickly pull using "/" commands.

Currently, quick actions allow you to use several handy features to speed up the project management capabilities that GitLab offers, by enhancing this feature to add customization to quick actions customers will be able to work more efficiently on their issues that require similar wording on each iteration.

For example, when working on GDPR requests as a support engineer I need to create and edit a table of risk factors that corroborates that the GDPR procedure can be continued on a particular account, if I can have a template to do this it will be easier for a support engineer to just enter the quick actions commands and fill out accordingly.

Intended users

Developers Project managers Group owners

User experience goal

The user should be able to invoke customized quick actions that can be easily edited by accessing a file in the root of their project

Proposal

I think the most boring solution could be to create a file on the project root directory that will be similar to the issue templates functionality, once created users will be able to invoke quick actions on each issue within that project.

Further details

The benefit of this feature is that it might help organizations to create standardized quick actions for rapid fill-up within an issue, although the issue templates help address this when an issue is created, this will allow customers to be able to automate comments in their workflow

Permissions and Security

This will affect users who can comment on an issue so it will include all users.

Documentation

We will only need to modify the existing documentation for quick actions to add this functionality the feature will not affect any permissions that it currently has.

Availability & Testing

Available Tier

Premium Ultimate

Feature Usage Metrics

What does success look like, and how can we measure that?

What is the type of buyer?

Is this a cross-stage feature?

What is the competitive advantage or differentiation for this feature?

This feature adds additional customization for Project Management using GitLab that as far as I can tell the competence do not have

Links / references

This page may contain information related to upcoming products, features and functionality. It is important to note that the information presented is for informational purposes only, so please do not rely on the information for purchasing or planning purposes. Just like with all projects, the items mentioned on the page are subject to change or delay, and the development, release, and timing of any products, features, or functionality remain at the sole discretion of GitLab Inc.