UX Theme: Make it easier for teams to visualize collections of work across a lifecycle to better manage work in one place
UX Theme
Make it easier for teams to visualize collections of work across a lifecycle to better manage work in one place
Problem to solve
Users like using boards to organize work, but existing options for grouping/organizing content provide only limited support of the use cases customers seek to achieve
Beneficiary
- Product teams
Need & Primary JTBD
-
JTBD:
- When organizing priority work, I want to visualize our intended workflow, so I can increase team efficiency, collaboration, and predictability.
- When collaborating with a team or stakeholders, I want to radiate the current status of work continuously, so I can increase alignment on progress and any impediments that need to be addressed
- When reviewing a plan, I want to identify and enable continual monitoring of high risk items, so I can maintain effectiveness of mitigation plans, even as they evolve.
- When implementing to a plan, I need to monitor value delivery and value return so I can demonstrate that the team is efficiently capturing value for our stakeholders.
- Need: Tools to visualize a collection of work items with context on where in the lifecycle they're on
Expected outcome
Users will be able to build and utilize boards representing their needs without requiring tools outside of GitLab
Business objective
Increase adoption of Plan features by enabling the elements of plans (such as issues, epics) to be tracked how users expect
Confidence
| Confidence | Research |
|---|---|
| Medium | research/insight issue |
Related high-popularity issues:
Subthemes & Requirements
Feature/solution subthemes
| Issue | UX Weight | Notes |
|---|---|---|
| 🌟 Work Item "Vision" Prototype (#368607 - closed) | 8 |
|
| Spike: Velocity & Volatility (#364284) | 8 |
Related, many components should be shared here |
| 💡 Status Solution Validation (#368290 - closed) | 8 |
Should be completed prior to this theme, but Status is a key measure used to visualize work so is critical here |
Research subthemes
Using Spike: Velocity & Volatility (#364284) for customer feedback on some aspects of this (In progress)
Edited by Nick Leonard