Escalation rule improvements
Next improvements for escalation rules were noted after UX review of the add escalation police MR. To not enlarge the scope of the MR they were moved out to a separate issue
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As soon as I added the second rule, I immediately got the error message, even though I hadn't even started filling out the form yet. Is it possible to avoid that, and only show the error message if the user has tabbed past the schedule dropdown? Or, is that what's already happening? -
It was a little hard to click the 'x' to remove the extra rule; I had to click the 'x' a couple of times to get it to remove the rule. Should we maybe make the click area around the 'x' a bit larger or something? -
Also, I noticed that the 'x' to remove the additional rule isn't included in the tab order. So, if a user is navigating the form using a keyboard, the 'x' is never selected, meaning they can't ever remove the additional rule. Could we include the 'x' as an item that is tabbed through?