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generalize the idea of a "unique internal user"

jneen requested to merge refactor/generalize-unique-internal-users into master

What does this MR do?

Generalizes the implementation of !7393 (merged) for re-use with other unique internal users besides the ghost user.

Are there points in the code the reviewer needs to double check?

Why was this MR needed?

We will need other such users in the future, such as the EE ServiceDesk support bot.

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Does this MR meet the acceptance criteria?

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