Part 2: UX Scorecard for Retention - Cancel a Plan (GitLab.com)
Experience Recommendations Checklist
Learn more about UX Scorecards
-
Add this issue to the stage group epic for the corresponding quarter's UX scorecards. -
Brainstorm opportunities to fix or improve areas of the experience. - Use the findings from the Emotional Grading scale to determine areas of immediate focus. For example, if parts of the experience received a “Negative” Emotional Grade, consider addressing those first.
-
Create an issue for each recommendation. Alternatively, you can create a separate epic to hold all your recommendations. Link to the epic or issues here. -
Think iteratively, and create dependencies where appropriate, remembering that sometimes the order of what we release is just as important as what we release. - If you need to break recommendations into phases or over multiple milestones, create multiple epics and use the Category Maturity Definitions in the title of each epic: Minimal, Viable, Complete, or Lovable.