Create a framework to generate routine emails from CustomersDot
Summary
We currently send subscription related emails to customers via Zuora (ex. upcoming subscription is renewing, expiring, etc). Zuora email functionality is not flexible however and we cannot modify the template per scenario easily.
As a result, we are using CustomersDot to send emails for some specific cases. Noting that sending subscription emails from CustomersDot is not the ideal long-term solution because we'd like to move this to a marketing supported platform.
Proposal
Since the ideal long term solution will likely not be available in the coming months, we should create a process to create emails from CustomersDot in a templatized fashion.