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Rewriting Usability Testing JTBDs

Gina Doyle requested to merge gdoyle-testing-jtbd-updates into master

Why is this change being made?

As part of the UX KR to validate JTBDs to better support Category Maturity, I ran user interviews https://gitlab.com/gitlab-org/ux-research/-/issues/1557 regarding Usability Testing JTBDs, since there wasn't any existing research to validate the JTBDs with. Updating these JTBDs will prepare ~"Category::Usability Testing" to move from Minimal to Viable in 2022.

The main insights that these jobs were created around was from an underlying workflow that I found through the research:

1a & 1b. Assess what the change is about --> 2a. Examine attached screenshots or GIFs --> 2b. Pull the changes locally --> 3b. Make those changes appear --> 4b. Examine and test the updated workflow --> 3a & 5b. Communicate review of changes with MR author --> 4a & 6b. Determine if next steps are necessary

Author Checklist

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Edited by Gina Doyle

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