Create a Metrics Analysis working group
Looking at this summer's stats we've seen marked downtrends in most of our KPIs in responsiveness.
@Ikosenko @tcooney and I intentd to form a temporary working group to take a look at potential causes, analyze data and come to some conclusions about what is going on.
While this isn't an official "Working Group" it will be run in a very similar way.
We will:
- define specific exit criteria
- have a regular cadence of recorded meetings that result in action items that will be worked on each week
- report weekly on progress towards our exit criteria
I'm looking for 2-3 volunteers who are interested in helping to:
- build the purpose statements and goals
- form testable statements (e.g. FRT has gone down because a lot of people have taken vacation)
- gather and analyze data that falsify those statements (e.g. After taking a look at PTO data, we can see that we've had a consistent 90% coverage for the period in question, which is consistent with other times in the year)
- build a set of recommendations based on the data for how we can achieve consistent results
Async participation is 100% okay, all are welcome.
Agenda doc: https://docs.google.com/document/d/12rzBFFpA5y6xH5PkPcRQF5eSHR03TaAH1JP2jp395VY/edit#
Edited by Lee Matos