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  • #1772
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Incident created Mar 16, 2020 by Michal Wasilewski@mwasilewski-gitlabMaintainer

2020-03-16 Error occurred when fetching sidebar data

Summary

When viewing MRs or issues that were part of canary, an error message appeared: Error occurred when fetching sidebar data and sidebar fields (e.g. Assignee, Epic) were not loading.

Timeline

All times UTC.

2020-03-16

  • 08:16 - cny deployment that included this change: gitlab-org/gitlab!26171 (merged) was started
  • 09:48 - users report on Slack the error
  • 10:00 - dev-escalation is pulled in
  • 10:18 - the MR breaking project query is identified
  • 10:31 - chatops command for draining canary is issued
  • 10:33 - canary is drained, error goes away

Resources

  1. If the Situation Zoom room was utilised, recording will be automatically uploaded to Incident room Google Drive folder (private)
Edited Mar 16, 2020 by Michal Wasilewski
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