Skip to content

Add Section about Meeting Recordings and Summary to CSM EMEA Handbook Page

Anna Werner requested to merge update-csm-emea-handbook-page into main

Why is this change being made?

There was a discussion in an issue about adding a section to the handbook on Meeting Recording/ Summary and how to communicate this to customers. This might be especially relevant when interacting with customers in the EMEA (DACH) region.

Author and Reviewer Checklist

Please verify the check list and ensure to tick them off before the MR is merged.

  • Confirmed that this update should be in the internal handbook rather than public handbook, per the SAFE framework
  • Provided a concise title for this Merge Request (MR)
  • Added a description to this MR explaining the reasons for the proposed change, per say why, not just what
    • Copy/paste the Slack conversation to document it for later, or upload screenshots. Verify that no confidential data is added, and the content is SAFE
  • Assign reviewers for this MR to the correct Directly Responsible Individual/s (DRI)
    • If the DRI for the page/s being updated isn’t immediately clear, then assign it to one of the people listed in the Maintained by section on the page being edited
    • If your manager does not have merge rights, please ask someone to merge it AFTER it has been approved by your manager in #mr-buddies
    • The when to get approval handbook section explains the workflow in more detail
  • For transparency, share this MR with the audience that will be impacted.
    • Team: For changes that affect your direct team, share in your group Slack channel
    • Department: If the update affects your department, share the MR in your department Slack channel
    • Company: If the update affects all (or the majority of) GitLab team members, post an update in #whats-happening-at-gitlab linking to this MR

Edited by Anna Werner

Merge request reports