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update webinar handbook with ON24 steps for simulated live 2 nuances

Shari Rances requested to merge srances-on24-webinar-handbook-update-20240611 into main

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  1. The purpose of this MR is to update webinar handbook with ON24 steps for simulated live 2 nuances.
  2. Upon reviewing, I also noticed inconsistencies with the naming switching from On24 and ON24. Updated that to the correct name of the tool and to maintain consistency across the page.
  3. Slack thread - https://gitlab.slack.com/archives/C041F6L748M/p1718035345564969
  4. Issue - https://gitlab.com/gitlab-com/marketing/demand-generation/campaigns/-/issues/5103
  5. ON24 Support Case 288638:
    • poll Qs are not available as a functionality in either format; we tested in live and and simu-live formats as well as in two TEST events
    • opened a Support Ticket (#288638) with ON24 to confirm as it’s not answered in FAQs
    • ON24 response:

      There isn’t any way to do exactly what you’re asking, but there are some options to consider. It’s not possible to have a poll available before the Simulive recording starts or after the event ends. Possible options would be: Since your event is a Sim2Live, you could create a poll question during set up, then hide it on the storyboard so it won’t be part of the recorded event. Then when it rolls over to live, your presenters could unhide and push the poll. Another option would be to create a Survey and set it to pop up when the event ends. Instructions for the Survey tool can be found here: https://support.on24.com/hc/en-us/articles/21420749567259-Take-Survey-Tool

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Commits

  • Update file _index.md

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