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Draft: Update to RFH Process documentation

Bethany McGrew requested to merge bmcgrew-rfh-updates into main

Why is this change being made?

Updating the Request for help (RFH) help as I go through it the first time. I discovered one simple addition and will keep this MR open until my RFH is completed and update things as I go (If needed.). The why here is that since this is my first encounter with an RFH it will benefit to have a fresh set of eyes that haven't done the process to review and update stuff that was confusing, incorrect, etc as I go through it.

Author and Reviewer Checklist

Please verify the check list and ensure to tick them off before the MR is merged.

  • Provided a concise title for this Merge Request (MR)
  • Added a description to this MR explaining the reasons for the proposed change, per say why, not just what
    • Copy/paste the Slack conversation to document it for later, or upload screenshots. Verify that no confidential data is added, and the content is SAFE
  • Assign reviewers for this MR to the correct Directly Responsible Individual/s (DRI)
    • If the DRI for the page/s being updated isn’t immediately clear, then assign it to one of the people listed in the Maintained by section on the page being edited
    • If your manager does not have merge rights, please ask someone to merge it AFTER it has been approved by your manager in #mr-buddies
    • The when to get approval handbook section explains the workflow in more detail
  • For transparency, share this MR with the audience that will be impacted.
    • Team: For changes that affect your direct team, share in your group Slack channel
    • Department: If the update affects your department, share the MR in your department Slack channel
    • Division: If the update affects your division, share the MR in your division Slack channel
    • Company: If the update affects all (or the majority of) GitLab team members, post an update in #whats-happening-at-gitlab linking to this MR

Commits

  • Update method to get to .md file for documentation.
Edited by Bethany McGrew

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