Add guidance on communicating when using generative AI tools

Lyle Kozloffrequested to merge
add-ai-communication-guidelines into main

Summary

This MR adds a new section to the communication handbook page providing guidance on how to communicate responsibly when using generative AI tools.

Key Points

The new section emphasizes:

  • Accountability: Team members own all content they share, regardless of how it was created
  • Verification: AI-generated content must be verified for accuracy before sharing
  • Confidentiality: Sensitive information should never be input into external AI tools
  • Authenticity: Communications should reflect genuine human judgment
  • Inclusive language: AI outputs should be reviewed for bias
  • Purposeful transparency: Mentioning AI use should add value, not serve as a disclaimer
  • Brevity: AI-generated content should be edited for clarity and efficiency

Links to Values and Operating Principles

The guidance cross-links to relevant values and operating principles:

  • Have Ownership and Accountability
  • Give feedback effectively
  • Inclusive language
  • Diversity, Inclusion and Belonging
  • Keep broadcasts short
  • Efficiency for the right group
  • Efficiency

Placement

The section is placed after "Communicate directly" in the Internal communication section, making it easy to find for team members looking for communication guidance.

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