Shorten effective listening

Why is this change being made?

Why? This content struck me as very generic and the linked article did not support the assertion. I found guidelines on active listening with a curated list of articles in the leadership section of the handbook.

This is a first iteration - my next iteration I plan to add this to remove the effective listening header and add this to the "effective and responsible communication guidelines". I found one other page that linked to this section, so I'll update that link at the same time.

Author and Reviewer Checklist

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requested review from @streas

assigned to @dlangemak

added 1 commit

• 8a5085fe - Update _index.md

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• d44a3c2e - Update _index.md

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approved this merge request

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merged

mentioned in commit 6ad2c510

mentioned in merge request !1125 (merged)