SeanJohn Hoyle's GitLab README π
I made this page to help others understand what it could be like to work with me, and to get a glimpse into who I am as a person. If you'd like to understand a particular topic or way I work, please add a coffee chat to my calendar.
π Table of Contents
- Quick Facts
- Connect with Me
- About Me
- Working with Me - Quick Tips
- My Working Style
- Communicating with Me
- How You Can Help Me
- Strengths/Weaknesses
- Useful Links
- Personality Test Insights
π― Quick Facts
| Category | Details |
|---|---|
| GitLab Handle | @shoyle1 |
| Role | Senior Customer Success Manager |
| Team | Customer Success |
| Timezone | Central Standard Time (CST) |
| Location | San Antonio, Texas, United States |
| Languages | English (native), Spanish (learning |
| Working Hours | Usually online by 8:00am - 8:30am CST |
π Connect with Me
π Communication Preferences by Urgency
- Urgent β Slack DM or Zoom call
- Time-sensitive β Email or scheduled meeting
- General questions β Slack (I'll respond when available)
- Coffee chat/Social β Book time on my calendar anytime!
π€ About Me
Hello! My name is Sean Hoyle. I've been in DevOps for the past 11 years. I started at Rackspace Hosting and currently am a Senior Customer Success Manager on the Customer Success team.
- I was born and raised in San Antonio, Texas, United States
πΊπΈ - I currently live with my wife and our three cats: Artemis (17), Arya (2), and Archer (1)
πΈ - I'm currently improving my Spanish, so fingers crossed I'll be able to say what I mean... eventually. I'm always open to finding people to practice with if you happen to be fluent
- I'm an open book, feel free to ask me anything about myself and I'll most likely answer
π
π‘ Working with Me - Quick Tips
- Be open and honest with feedback
- Reach out for coffee chats anytime you see me online
- Use emojis to express emotions
π - Let me know your preferred communication style
- Book time on my calendar for deeper discussions
- Mornings β Calls, meetings, collaboration
- Afternoons β Deep work (I may have notifications off)
- Questions about customer success strategies
- Need help connecting with other teams
- Want to brainstorm ideas
- Just want to chat!
- Non-urgent updates
- Documentation reviews
- Information sharing
π οΈ My Working Style
- My timezone is Central Standard Time and I'm usually online by 8:00am or 8:30am
- I like keeping my afternoons open for deep work, and having calls and socialization in the mornings
- I consider myself an Omnivert, which pretty much means I can be either an introvert or extrovert depending on the circumstances. If you work closely with me you will probably see both pretty early on
- With that being said, if you see me online and available, feel free to reach out for whatever reason - more than likely I am always down for a coffee chat
- I do get distracted easily, so sometimes I need to shut down notifications from Slack and email to get my work done. Don't stress, I will get to answering them when I'm done!
π¬ Communicating with Me
- I am open to any communication style, and I actually enjoy tailoring how we communicate with what works best for you. So the best bet is to just let me know how you'd like to chat and I guarantee I'll be open to anything
- I love emojis so feel free to use them to express any emotions when communicating with me
π
π€ How You Can Help Me
- Please be as open and honest with me as you feel comfortable. I appreciate receiving any type of feedback and encourage building that trust early on. If you'd rather book a call to go over feedback I am always open to that as well
πͺ Strengths/Weaknesses
Strengths:
- I'm a big advocate for teamwork and good communication. I love working across multiple teams and getting to know everyone. I can easily adjust to different working styles as well if you need me to
- If I don't know or understand something, I will do my best to figure it out myself. I'm big into research and enjoy getting lost in information trying to solve a problem
Weaknesses:
- Sometimes if I feel I am not a subject matter expert, I get a bit anxious to speak up even if I have an idea I think is worth sharing. It's something I am currently working on and one of my development goals
- I'm not always the best with Zoom social cues, sometimes I will talk over other people by accident. I've been working on training myself to listen and pay attention more closely to avoid doing it going forward
π Useful Links
- GitLab Profile: @shoyle1
- Notes/Instructions on how I set up my macOS development machine: GitLab Workstation Setup Notes
- SeanJohn's Cheatsheet which has evolved from some of my onboarding notes: GitLab CSM Resources
- How I manage my Workload: Coming Soon
π§ Personality Test Insights
Click to expand - Quick Reference
| Assessment | Type/Result |
|---|---|
| Myers Briggs | ENFP - The Campaigner |
| Enneagram | Type 7 - The Enthusiast |
| DISC | ID & IS (about even) |
| Tilt 365 | The Cross Pollinator |
Key Takeaways:
-
π¨ Creative & Enthusiastic - I bring energy and new ideas -
π€ People-Focused - I thrive on connections and collaboration -
π Adaptable - I can adjust to different working styles easily -
π Big Picture Thinker - I see patterns and strategic possibilities -
β‘ Quick-Paced - I prefer moving fast and improvising
Click to expand - Strengths Finder Details
Strengths Finder Top 10:
-
Woo - Woo stands for winning others over. You enjoy the challenge of meeting new people and getting them to like you. Strangers are rarely intimidating to you. On the contrary, strangers can be energizing. You are drawn to them. You want to learn their names, ask them questions, and find some area of common interest so that you can strike up a conversation and build rapport.
-
Input - You are inquisitive. You collect things. You might collect informationβwords, facts, books, and quotations. Whatever you collect, you collect it because it interests you. The world is exciting precisely because of its infinite variety and complexity.
-
Communication - You like to explain, to describe, to host, to speak in public, and to write. Ideas are a dry beginning. Events are static. You feel a need to bring them to life, to energize them, to make them exciting and vivid.
-
Individualization - Your Individualization theme leads you to be intrigued by the unique qualities of each person. You are impatient with generalizations or "types" because you don't want to obscure what is special and distinct about each person.
-
Strategic - The Strategic theme enables you to sort through the clutter and find the best route. It is not a skill that can be taught. It is a distinct way of thinking, a special perspective on the world at large.
-
Adaptability - You live in the moment. You don't see the future as a fixed destination. Instead, you see it as a place that you create out of the choices that you make right now. And so you discover your future one choice at a time.
-
Connectedness - Things happen for a reason. You are sure of it. You are sure of it because in your soul you know that we are all connected. Yes, we are individuals, responsible for our own judgments and in possession of our own free will, but nonetheless we are part of something larger.
-
Arranger - You are a conductor. When faced with a complex situation involving many factors, you enjoy managing all of the variables, aligning and realigning them until you are sure you have arranged them in the most productive configuration possible.
-
Relator - Relator describes your attitude toward your relationships. In simple terms, the Relator theme pulls you toward people you already know. You do not necessarily shy away from meeting new people, but you do derive a great deal of pleasure and strength from being around your close friends.
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Restorative - You love to solve problems. Whereas some are dismayed when they encounter yet another breakdown, you can be energized by it. You enjoy the challenge of analyzing the symptoms, identifying what is wrong, and finding the solution.
Click to expand - Tilt 365: The Cross Pollinator (Full Profile)
Snapshot of Connection - The Cross Pollinator
Tilting in CONNECTION means you are focused on connecting PEOPLE and IDEAS and have a natural intuition for reading other people's emotions. You know how to lean into their needs to give them precisely what they appear to want.
The Cross Pollinator
Your responses indicate that you have a natural proclivity for social and emotional intelligence that links People & Ideas. Adept at reading other people's emotions and quickly surmising their specific interests, you are a natural cross pollinator of exciting ideas. Emotionally intuitive, you easily identify the subtle needs of others to give them precisely what they appear to want. Others often see you as very hospitable, gracious and generous. You are genuinely interested in diverse perspectives and want to perpetuate them in some way. Comfortable with going into a new situation without much information, you quickly interpret the cues and improvise easily. You may develop broad social networks that can be powerfully influential because your uplifting energy spreads human spirit and tempts others to join your causes and events.
The Way You Show Up
Your Influencing Style is inclusive and charismatic. Often a compelling persuader, you express your personal experiences with colorful stories and open transparency. Your Top Character Strengths are Inspiration, Ideation, Likability and Empathy, which combine to make you an attractive, enthusiastic and uplifting source of inspiration. Your Unconscious Motivators are to seek social approval and creative originality. You are happiest when you are appreciated by your social circle and free to explore your wide variety of interests without constraint. Your De-Motivators are people who are judgmental, critical or micromanaging, especially if they constrain you with rules or insist that you do tasks that are mundane or boring. Your Preferred Pace is quick and spur of the moment, so you tend to improvise in the moment to do what feels good right now but change course later if something better comes along.
What Others Need to Know
Your Decision-Making Style is quick yet noncommittal since you are known to second-guess your own choices after consulting your social connections and may change your mind several times before making a final decision. Your Conflict Style is to escape and withdraw your allegiance if anyone becomes a threat to your image socially. You believe social harmony is more important than strict interpretation of the rules. You Want Others to give you freedom, respect and approval so that everyone gets along and all ideas are heard. What You Offer to Others is a cheerful, approachable style that is always available to support, lift spirits and provide optimism.
The Enlightened Cross Pollinator
If you have a well-developed set of Character Strengths and live a well-rounded, fulfilled life where your contributions come from a Generative world mindset that extends beyond yourself, then you have learned the Life Lesson of this Tilt pattern and are probably making important contributions to the world around you. This mindset has less to do with age but more with how self-aware and healthy your internal compass has grown from a combination of healthy parenting, successful growth to adult independence, and continued growth of your creative intellect through life and work experiences. As an enlightened Cross Pollinator, your broad social influence, your childlike curiosity for learning, and your infectious enthusiasm can Generate Viral Collaboration that can truly change the world in important ways.
The Cross Pollinator Under Stress
Under Stress, you can be indecisive, self-doubting, and scattered. At such times, you might feel overwhelmed by the many people who seem to need you, on top of the numerous projects you have underway. This stress reaction can Trigger Others if you are irresponsible, noncommittal, superficial, overly talkative, or too transparent. The two underlying Stress Emotions that drive this uncertain nature in you are Envy and Guilt. You feel envious of what others have, indulge in pleasures too easily to assuage your appetite for more, then feel guilty about your lack of self-discipline. Your Secret Fear is the loss of reputation or image because that will mean you will be left out and seen as insignificant by your social circles. Deep down, you truly fear feeling that you are not special and not liked by others. This can cause you to feel sad and melancholy when you are alone. Your Defense Mechanism to this reaction is to make a great effort to be helpful, entertaining, generous, inclusive, and, most of all, busy giving too much to others at your own expense.
The Faulty Story this creates is that if you take care of everyone, they will never abandon you and understand how special you are. In this story, you stay in the past by coming across as superficially humble and escaping hard work by talking about what you'll do in the future. The Self-Fulfilling Prophecy that results when you believe this story is that the more time you spend convincing instead of doing, the more they will start to rely on others, setting in motion the abandonment you most fear.
What You May Need to Learn during times of stress is that being busy doing too many things for too many people does not help you accomplish your most important goals. When you stop getting distracted by the plethora of great ideas you run across and find your deepest priority and purpose, you learn that you are capable of profound focus and concentration. You realize that you can be consistent and disciplined in showing that your productive behavior can accomplish the completion of big ideas that serve the masses, which means you will make true progress that astounds others.
Your Path to Accelerate Potential
Your Healthy Story is to realize that when your ego is busy running from one thing to the next, your real self is missing the present moment because you are not focused. Only when you are grounded in the present reality are you able to let go of an imagined past or future that feels overwhelming and commit to consistent practices that help you stay the course to completion. Then watch your creative output increase exponentially.
The Two Big Moves that bring you into balance and calm your fears about being alone and trapped in boredom are to:
#1: Be Wise as you learn to be more discerning, realistic, and focused on your top goals.
#2: Be Bold as you learn to set boundaries with others and assert your boundaries in relationships.
You will know you have arrived at your full creative potential when these two mantras are simple and easy for you.
Last updated: 2025-11-06
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Pronouns: They/Them