Scanner Canon Pixma TS3151 Not recognized Xubuntu 18.04
Printer and scanner working fine on Windows 10 by USB 3.0 on DELL XPS 15 7590 (feb. 2020) but only printer works on Xubuntu 18.04 up to date and upgraded. Tried to uninstall and re-install sane, scangearmp, scangearmp and scangearmp2, simple-scan, scangearmp2_3.90-1+1804+1ubuntu2_amd64.deb, add ppa from michael gruz, follow lot of threads in Wiki-Ubuntu and Ubuntu forums without success or tried to modify files in udev/rules.d.* (and removed after test to avoid corruption).
phil@phil-XPS-15-7590:~$ sudo sane-find-scanner -q found USB scanner (vendor=0x04a9 [Canon], product=0x1827 [TS3100 series]) at libusb:001:007
Simple Scan did not find scanner. Any help ? Best Regards from France, Philippe
Activity
If you have a recent version of sane :
- The pixma backends support usb.
- The escl backend supports the network. Look this : https://launchpad.net/~rolfbensch/+archive/ubuntu/sane-git
If you are warned, compile the sources, otherwise use the command below:
sudo apt-get update sudo apt install software-properties-common sudo add-apt-repository ppa:rolfbensch/sane-git sudo apt-get update sudo apt install libsane-common libsane1 sane-utilsReboot your computer.
Sometimes the device crashes.
Unplug it from the power grid for a few seconds and you should be fine.
Your device works fine!Type this command and give me the result.
For usb
sudo lsusbfor the network
avahi-browse -ravAnd for the list of scanners:
scanimage -LEdited by ThierryFRphil@phil-XPS-15-7590:~$ sudo lsusb [sudo] Mot de passe de phil : Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 006: ID 27c6:5395 Bus 001 Device 005: ID 8087:0029 Intel Corp. Bus 001 Device 003: ID 04a9:1827 Canon, Inc. Bus 001 Device 007: ID 0c45:6723 Microdia Bus 001 Device 004: ID 046d:c52f Logitech, Inc. Unifying Receiver Bus 001 Device 002: ID 05e3:0610 Genesys Logic, Inc. 4-port hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub phil@phil-XPS-15-7590:~$ phil@phil-XPS-15-7590:~$ avahi-browse -rav Version du serveur : avahi 0.7 ; nom d'hôte : phil-XPS-15-7590.local Domaine E Ifce Prot Nom Type + lo IPv4 TS3100 series Web Site local + lo IPv4 TS3100 series Internet Printer local + lo IPv4 TS3100 series UNIX Printer local = lo IPv4 TS3100 series Web Site local hostname = [localhost] address = [127.0.0.1] port = [60000] txt = [] = lo IPv4 TS3100 series Internet Printer local hostname = [localhost] address = [127.0.0.1] port = [60000] txt = ["qtotal=1" "txtvers=1" "priority=60" "usb_MDL=TS3100 series" "usb_MFG=Canon" "Copies=U" "Duplex=U" "Color=U" "pdl=" "product=(TS3100 series)" "adminurl=http://localhost:60000/" "ty=Canon TS3100 series" "rp=ipp/print"] = lo IPv4 TS3100 series UNIX Printer local hostname = [localhost] address = [127.0.0.1] port = [0] txt = [] : mémoire cache saturée + wlp59s0 IPv4 Freebox Server Web Site local = wlp59s0 IPv4 Freebox Server Web Site local hostname = [Freebox-Server.local] address = [192.168.1.254] port = [80] txt = [] + wlp59s0 IPv4 Freebox Server Microsoft Windows Network local + wlp59s0 IPv4 Freebox Server Secure Web Site local + wlp59s0 IPv4 Freebox Server _fbx-api._tcp local = wlp59s0 IPv4 Freebox Server Microsoft Windows Network local hostname = [Freebox-Server.local] address = [192.168.1.254] port = [445] txt = [] = wlp59s0 IPv4 Freebox Server Secure Web Site local hostname = [Freebox-Server.local] address = [192.168.1.254] port = [443] txt = [] = wlp59s0 IPv4 Freebox Server _fbx-api._tcp local hostname = [Freebox-Server.local] address = [192.168.1.254] port = [80] txt = ["api_domain=ozd2c21q.fbxos.fr" "box_model_name=Freebox Server Mini (r2)" "box_model=fbxgw-r2/mini" "https_port=24673" "https_available=1" "uid=87026a2296b3553dec4f8da61e64c61a" "api_base_url=/api/" "device_type=FreeboxServer1,2" "api_version=6.0"] : c'est tout pour le moment phil@phil-XPS-15-7590:~$ scanimage -L No scanners were identified. If you were expecting something different, check that the scanner is plugged in, turned on and detected by the sane-find-scanner tool (if appropriate). Please read the documentation which came with this software (README, FAQ, manpages). phil@phil-XPS-15-7590:~$ sudo scanimage -L No scanners were identified. If you were expecting something different, check that the scanner is plugged in, turned on and detected by the sane-find-scanner tool (if appropriate). Please read the documentation which came with this software (README, FAQ, manpages). phil@phil-XPS-15-7590:~$Printer is ON , connected by USB 3.0, computer rebooted.
Computer Dell XPS 15 7590 with WIn10 and Xubuntu 18.04 up to date
Edited by Olaf MeeuwissenMaybe another help :
phil@phil-XPS-15-7590:~$ sudo sane-find-scanner -q phil@phil-XPS-15-7590:~$ phil@phil-XPS-15-7590:~$ dpkg -l | grep -i sane ii libsane:amd64 1.0.29+git20200304-bionic0 amd64 API library for scanners ii libsane-common 1.0.29+git20200304-bionic0 all API library for scanners -- documentation and support files ii libsane-hpaio:amd64 3.17.10+repack0-5 amd64 HP SANE backend for multi-function peripherals ii libsane1:amd64 1.0.29+git20200304-bionic0 amd64 API library for scanners [transitional package] ii sane-utils 1.0.29+git20200304-bionic0 amd64 API library for scanners -- utilities phil@phil-XPS-15-7590:~$Edited by Olaf MeeuwissenI need you to remove this software, I think it's blocking the usb.
sudo apt purge ippusbxdAfter, Reboot your computer.
You have to configure your printer on the network, here is a practical sheet (in French :))
https://www.ordissinaute.fr/ordissimo/fiche-pratique/2018-03-05-configurer-en-wi-fi-une-imprimante-canon-ts-serie-3100Edited by ThierryFR@paddy-hack and @ro-ben, I have no feedback, but this issue does not occur since the device is perfectly managed by sane in usb by PIXMA and in Network by ESCL.
Hi Ordissimo,
I have to thank you because without your help and guidance, the research to help me out would not have been as fruitful. I was helped by the following forum (in French) but your information was decisive. Again thank you with all my heart,
Forum Ubuntu TS31xx https://forum.ubuntu-fr.org/viewtopic.php?pid=22230202#p22230202
Bests Regards, Philippe
First of all, congratulations on your pugnacity:
In short: ippusbxd is a gateway that allows you to use a network driver through usb (in your case ippusbxd doesn't make sense, since the latest version of sane supports this device with PIXMA in usb and ESCL in network). In the upstream version of the git, support for the escl/AirPrint protocol has been added recently. The version of your distribution is too old.
to configure your device with a free box : https://www.ordissinaute.fr/ordissimo/fiche-pratique/2017-12-19-connecter-une-imprimante-canon-en-wi-fi-grace-a-son-smartphone
Scangearmp2 is far from the quality of the PIXMA or ESCL driver and should only be used if no other solution exists.
Remove ippusbxd, remove scangearmp2, update sane with the rolf repository.
Edited by ThierryFRmentioned in issue #260 (closed)
added backend/pixma label
So I will need to do the following.
sudo add-apt-repository ppa:rolfbensch/sane-git sudo apt-get update sudo apt install libsane-common libsane1 sane-utilsIf the scanner still isn't recognized then I will need to remove ippusbxd. If I remove ippusbxd will it cause any issues with any other USB devices? I just wanted to make sure it won't create a bigger issue by removing it.
mentioned in issue #422
