docs: Change social chat documentation to reflect current processes.

Fox Danger Piacentirequested to merge
fox/social-chat into master

This MR updates the social chat documentation to include the changes as discussed in this thread.

JIRA tickets: https://tasks.opencraft.com/browse/STAR-3806

Testing instructions:

  1. Check the app preview
  2. Verify the contents and formatting look sane.

Merge request reports