Icon Redesign (Issue/Epic), Study 1 - Direction 1 vs Direction 2

What’s this issue all about?

The research conducted in #144 (closed) showed that the majority of respondents viewed an issue + checkmark icon as best representing a closed issue. The checkmark is viewed as communicating that the issue is approved, completed, or resolved...If we change the current "closed" issue icon to issue + checkmark, do the other issue/epic/MR state icons need to change as well?

Objective

Investigate whether users understand what the proposed icons mean out of context. Identify which direction is stronger.

Methodology

Design Evaluation via UsabilityHub. * Variation sets to split users between Direction 1 and Direction 2.

  • Show the icons one by one, no text label or other interface elements.
  • Test with GitLab users only (we want people who are familiar with the product in order to reduce random guesses. We can provide users with some non-leading, contextual information).

What decisions will you make based on the research findings?

This will tell us a) Whether the icons are recognizable/whether users are able to infer what we're trying to depict? (i.e do we need to go back to the drawing board or not?) b) Which of the two directions is stronger.

What is the study called in UsabilityHub?

Issue + Epic Icon Redesign: https://usabi.li/do/s/99d8ef

Progress

  • Create 2 variants of a design evaluation in UsabilityHub [Deadline: Tues Aug 27th]
  • Advertise study on GitLab social media [(Target) Deadline: Sept 26th]
  • Review results and share! [Deadline: Weds Oct 9th]

&1733

Edited by Katherine Okpara