#### Research Objective The research conducted in ux-research#144 showed that the majority of respondents viewed an `issue + checkmark` icon as best representing a closed issue. The checkmark is viewed as communicating that the issue is approved, completed, or resolved. 3 studies will be conducted to determine whether users understand and value the proposed icon redesign. #### What questions are you trying to answer? - Do users understand what the proposed issue/Epic/MRs open and closed state icons represent? - How do impressions of the proposed icons compare to the existing icons? #### What assumptions do you have? - If we change the current closed icon to `issue + checkmark`, the other issue/epic/MR state icons should change as well. --> https://gitlab.com/gitlab-org/gitlab-ce/issues/57672#note_141416427 #### Phases - [x] Study 1, evaluating Direction 1 vs Direction 2: https://gitlab.com/gitlab-org/ux-research/issues/322 - Results: https://gitlab.com/gitlab-org/ux-research/issues/322#note_228431099. We've decided to go with [Direction 1 "Buoy"](https://gitlab.com/gitlab-org/ux-research/uploads/2f7b02308336d92973d57449b5927b64/d1.png) icons for the [in-context](https://gitlab.com/gitlab-org/ux-research/issues/323) testing. The next step is to consider the feedback gathered across the tests and see if there are adjustments we can make to the designs, before launching the in-context usability study. - [ ] Study 2, usability testing of proposed icons: https://gitlab.com/gitlab-org/ux-research/issues/323 - [ ] Study 3, Tracking the performance of the new icon set: https://gitlab.com/gitlab-org/ux-research/issues/324 #### What decisions will you make based on the research findings? We will decide whether we will implement the proposed changes to Issue, Epic, and MR icons suggested in https://gitlab.com/groups/gitlab-org/-/epics/1733#note_201460924. #### Other Links - Related issues: https://gitlab.com/gitlab-org/gitlab-svgs/issues/49, https://gitlab.com/gitlab-org/gitlab-ce/issues/57672, https://gitlab.com/gitlab-org/gitlab-ee/issues/10449 - Design Proposal Presentation: https://drive.google.com/file/d/1n6wW8EcNxhpL5fXlETehu_NW40MCnGFq/view