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Updates "Nodes are in DRAIN state" failure

Mayra Cabrera requested to merge updates-drain-failures into master

What does this MR do?

Updates what to do if the nodes are in DRAIN state

If there's a failure on 'gprd-cny-prepare' due to the nodes being on a DRAIN state, and the release managers don't have access to the nodes, it needs the help of the on-call SRE to fix the problem.

This commit mentions that on the failures document.

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