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Support Ticket template -- Update file Support Tickets.md

Susie Bitters requested to merge susie.bee-main-patch-c282 into main

What does this merge request do and why?

This MR creates a support ticket template for AI evaluation issues. It creates an overview section, a more detailed description of the problem, and assigns the issue to @mray and @susie.bee. The label "~Category:AI Evaluation" is also added to the issue.

How to set up and validate locally

Numbered steps to set up and validate the change are strongly suggested.

Merge request checklist

  • I've ran the affected pipeline(s) to validate that nothing is broken.
  • Tests added for new functionality. If not, please raise an issue to follow up.
  • Documentation added/updated, if needed.

Merge request reports