Decouple unread item count from emails
Created by: NaterGator
Since April 6th, Gitter has been sending me email updates for all missed messages despite my settings in the respective rooms being for Announcements.
I have tried changing to All and then back to Announcements but that did not work.
Getting unread emails when your notifications are set to
Announcementsis as expected but we realize isn't desired. Both of those settings have
Show unread item countsin the description which means we track unreads. Currently, tracking unreads is tied to the unread emails that get sent out.
Fixing the email service (decouple)
When using the
Announcements setting, stop our email service from sending emails for normal messages.
Remove unread item count tracking from the
Announcements notification setting
The Announcements setting should only track
@all announcements and mentions. Currently it tracks all unread messages which causes the unwanted emails down the line
Re-arranging our current notification settings
Here is an alternative proposal as a first iteration to improving notifications:
- Remove the existing
- Rename the existing
- Migrate everyone who had
Announcementsto the new
What do we lose?
People who use
@/allnotifications. I think it would be best to track
@/allannouncement functionality as a separate toggle when you use
Mentions. Some people will want it on and some people won't so I'd rather not make a decision to default it one way or the other. This is more work and a bit unknown though so we should track this iteration separately.
People who used
Announcementsand already unsubscribed from all emails will lose the unread item counts in the left-menu.
What do we gain?
The announcement settings do what they say. We already better clarified what the notification settings do in the modal but that doesn't mean that is what people want. Here is how the new notification setting simplification breaks down:
All-> Creates notifications and emails for all messages sent in the room
Mentions-> Creates notifications and emails for any mentions of your user in the room