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Fix minor CRM contact related typos

Lee Tickett requested to merge 2256-fix-minor-typos into master

What does this MR do and why?

This MR just addresses a few terminology improvements in and around the CRM feature.

MR acceptance checklist

This checklist encourages us to confirm any changes have been analyzed to reduce risks in quality, performance, reliability, security, and maintainability.

Related to #2256

Edited by Lee Tickett

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