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Reword Okta SCIM notes and add new requirement

Daphne Kua requested to merge dkua1-master-patch-06567 into master

What does this MR do and why?

Describe in detail what your merge request does and why.

  1. I have reorganized the things to do into a list for before starting configuration for Okta SCIM. This should make it easier for users to go through as a checklist.

  2. I have added a new item to the list (pending confirmation from Support, or someone in Okta). About GitLab Okta SCIM requiring provisioners use the Okta's Lifecycle Management product in order to proceed. This came up from a customer who shared that they were not able to follow through the SCIM instructions on their Okta setup (internal ZD ticket), after having set up SAML SSO, and it turns out that they do not have the Okta feature to provision SCIM.

  3. Got confirmation from our colleague @Mwhitaker who used to work at Okta that the LCM tier is required for SCIM provisioning:

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In my own Okta test instance, and following through our Okta SCIM notes, the GitLab Okta SCIM app is found in the app catalogue which has a Use Case category for "Lifecyle Management".

Screenshot_2022-02-15_at_5.30.12_PM

Screenshot_2022-02-15_at_5.30.23_PM

How to set up and validate locally

Numbered steps to set up and validate the change are strongly suggested.

Refer to step 3 of Okta configuration steps: "In the Application tab, select Browse App Catalog."

MR acceptance checklist

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Edited by Daphne Kua

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