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Add escalation note when escalating to users

Sean Arnold requested to merge 323140-create-system-note-for-escalations into master

What does this MR do?

Adds an system note whenever an Pending Escalation is escalated.

#323140 (closed), as part of the epic &4638.

From the issue:

When an alert comes in via an alert integration, users will be notified of the alert following the escalation policy for the project.

Each time a (batch of) notifications is sent out, a system note should be logged on the alert. The note should list who was notified and which escalation policy was being followed.

Screenshots (strongly suggested)

Screen_Shot_2021-06-30_at_11.23.31_AM

Does this MR meet the acceptance criteria?

Conformity

Availability and Testing

Security

Does this MR contain changes to processing or storing of credentials or tokens, authorization and authentication methods or other items described in the security review guidelines? If not, then delete this Security section.

  • Label as security and @ mention @gitlab-com/gl-security/appsec
  • The MR includes necessary changes to maintain consistency between UI, API, email, or other methods
  • Security reports checked/validated by a reviewer from the AppSec team

Related to #323140 (closed)

Edited by Sean Arnold

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