Accept service desk emails from a separate address
What does this MR do?
If an email is sent to a service desk specific address, then it's processed by ServiceDeskEmailReceiver which extracts a service desk key from the email address (this key is different from the key format we use for generic incoming emails) and passes the incoming email to service desk handler. Service desk handler is now updated to accept also service_desk_key - if this key is passed then the project is search by this key.
This is backward compatible so users can still use the existing generic incoming email address too.
To test this add service_desk_email section similar to !23524 (merged) into gitlab.yml and enable service_desk_email feature flag.
Related to #2201 (closed)
Screenshots
Does this MR meet the acceptance criteria?
Conformity
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Changelog entry -
Documentation (if required) -
Code review guidelines -
Merge request performance guidelines -
Style guides -
Database guides -
Separation of EE specific content
Availability and Testing
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Review and add/update tests for this feature/bug. Consider all test levels. See the Test Planning Process. -
Tested in all supported browsers
Security
If this MR contains changes to processing or storing of credentials or tokens, authorization and authentication methods and other items described in the security review guidelines:
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Label as security and @ mention @gitlab-com/gl-security/appsec -
The MR includes necessary changes to maintain consistency between UI, API, email, or other methods -
Security reports checked/validated by a reviewer from the AppSec team