Resolve "Clarify why Service Desk feature is unavailable"

What does this MR do?

Before when GitLab is misconfigured, Service Desk was not shown. This merge request now shows Service Desk and displays a message telling the user that the configuration is incomplete, with a link for more information.

Screenshots

When GitLab is correctly configured:

When GitLab is incorrectly configured:

(taken for commit f762a4ee)

Does this MR meet the acceptance criteria?

Conformity

• Changelog entry
• Documentation created/updated or follow-up review issue created
• Code review guidelines
• Merge request performance guidelines
• Style guides
• Database guides
• Separation of EE specific content

Availability and Testing

• Review and add/update tests for this feature/bug. Consider all test levels. See the Test Planning Process.
• Tested in all supported browsers

Security

If this MR contains changes to processing or storing of credentials or tokens, authorization and authentication methods and other items described in the security review guidelines:

• Label as security and @ mention @gitlab-com/gl-security/appsec
• The MR includes necessary changes to maintain consistency between UI, API, email, or other methods
• Security reports checked/validated by a reviewer from the AppSec team