Skip to content

Add Jira troubleshooting for authentication error

Iris Blackburn requested to merge irisb-zd533753 into master

What does this MR do and why?

I've added an error and resolution instructions to the Jira credentials not allowed to access the data section of the troubleshooting doc. This error was reproduced in customer ticket 533753

Related Issues

Zendesk: 533753

MR acceptance checklist

Please evaluate this MR against the MR acceptance checklist. It helps you analyze changes to reduce risks in quality, performance, reliability, security, and maintainability.

Screenshots or screen recordings

Screenshots are required for UI changes, and strongly recommended for all other merge requests.

Before After
Screenshot 2024-05-30 at 2.26.42 PM.png Screenshot 2024-05-30 at 2.27.19 PM.png

How to set up and validate locally

Numbered steps to set up and validate the change are strongly suggested.

Edited by Iris Blackburn

Merge request reports