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Clarifying how to see namespace members

What does this MR do?

  • In support we encounter customers who mistakenly assume the Member List shows all members of their namespaces
    • This results in quite a number of tickets where customers dispute their seat usage, as it does not align with their top-level member list
  • The group member list page only displays direct and inherited members that can access that group, which:
    • Does not necessarily reflect the number of occupied seats
    • Leads customers to assume they need to tally up the member list counts from each subgroup to find their 'total seat usage', which is bad user experience
  • The documentation to View Group Members does not currently indicate that there is a separate page to view all namespace members (and the number of occupied seats).
  • This MR adds a line to direct customers to the View Seat Usage section of the GitLab.com subscription docs.

Related issues

Author's checklist

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  • ~"frontend"
  • ~"backend"
  • ~"type::bug"
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These labels cause the MR to be added to code verification QA issues.

Reviewer's checklist

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If you aren't sure which tech writer to ask, use roulette or ask in the #docs Slack channel.

  • If the content requires it, ensure the information is reviewed by a subject matter expert.
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