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Add notes for troubleshooting 'unknown' license

What does this MR do and why?

This MR adds a Troubleshooting section focused on understanding why licenses appears as unknown for dependencies. The Secure Support Pod has seen a number of tickets on this topic. This MR consolidates what we have learned from those tickets into the docs. The goal is to deflect tickets about this topic and to make it easier for Support Engineers to troubleshoot these tickets.

gitlab-com/support/support-pairing#11991

🐛 Issues

This troubleshooting section will gets folks pointed towards these issues for more information:

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Please evaluate this MR against the MR acceptance checklist. It helps you analyze changes to reduce risks in quality, performance, reliability, security, and maintainability.

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Before After

How to set up and validate locally

Numbered steps to set up and validate the change are strongly suggested.

Edited by Brie Carranza

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