Adds walkthrough video to reopen issues on new note docs
What does this MR do and why?
We recently released Reopen Service Desk issues when an external par... (#8549 - closed) and https://www.youtube.com/watch?v=163wDM1e43o is a walkthrough showcase video for this feature. This MR adds the video to the user documentation.
Screenshots or screen recordings
How to set up and validate locally
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