Remove custom address wording for service_desk_email from documentation
What does this MR do and why?
In our documentation for Service Desk and in the codebase itself, we often refer to service_desk_email as custom email, which is not correct. Because we're currently implementing real custom email addresses for Service desk Configurable e-mail address for service desk (#329990 - closed) we need to refine the language we use also in the code.
This MR continues the effort to rename "Service Desk custom email/mailbox" to something that describes it better (additional alias email). In Renames customEmail to serviceDeskEmail in Serv... (!124173 - merged) we already changed the naming in the vue js app on the Service Desk settings page. Now this MR aims to change names, headlines, and text in our user documentation.
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