Draft: Adding 'Support for Community Programs' section to doc page
What does this MR do?
This MR will document the support options available for Community Program customers - this is critical to document as they do not receive a GitLab Support entitlement (just community support).
Resources to link:
- Community Resources page
- Community forum
- Issue trackers
- Resources index
- The docs
- Moving to GitLab
- Get-Help?
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The process overview for automated application processing
- (
noting the stage that your application appears to be in can be very helpful in assisting you!
) - The process is expanded on this page
- (
Next Steps After MR
- The final FAQ on the join page should be modified to point to this page.
Related issues
Author's checklist
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Optional. Consider taking the GitLab Technical Writing Fundamentals course. -
Follow the: -
If you're adding or changing the main heading of the page (H1), ensure that the product tier badge is added. -
If you are a GitLab team member, request a review based on: - The documentation page's metadata.
- The associated Technical Writer.
If you are a GitLab team member and only adding documentation, do not add any of the following labels:
~"frontend"
~"backend"
~"type::bug"
~"database"
These labels cause the MR to be added to code verification QA issues.
Reviewer's checklist
Documentation-related MRs should be reviewed by a Technical Writer for a non-blocking review, based on Documentation Guidelines and the Style Guide.
If you aren't sure which tech writer to ask, use roulette or ask in the #docs Slack channel.
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If the content requires it, ensure the information is reviewed by a subject matter expert. - Technical writer review items:
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Ensure docs metadata is present and up-to-date. -
Ensure the appropriate labels are added to this MR. -
Ensure a release milestone is set. - If relevant to this MR, ensure content topic type principles are in use, including:
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The headings should be something you'd do a Google search for. Instead of Default behavior
, say something likeDefault behavior when you close an issue
. -
The headings (other than the page title) should be active. Instead of Configuring GDK
, say something likeConfigure GDK
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Any task steps should be written as a numbered list. - If the content still needs to be edited for topic types, you can create a follow-up issue with the docs-technical-debt label.
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Review by assigned maintainer, who can always request/require the reviews above. Maintainer's review can occur before or after a technical writer review.
Edited by Tom McAtee