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Moves service desk from plan to monitor

Sam Beckham requested to merge 405011-service-desk-migration into master

What does this MR do and why?

Moves "Service Desk" into the "Monitor" category to match the alignment specified in #405011 (closed)!

This moves them at the project level

Screenshots or screen recordings

Screenshot_2023-05-10_at_16.52.30

How to set up and validate locally

  1. Ensure service desk is set up on your local instance
  2. Follow the steps to enable the new navigation
  3. Look at the "monitor" section in the sidebar

MR acceptance checklist

This checklist encourages us to confirm any changes have been analyzed to reduce risks in quality, performance, reliability, security, and maintainability.

Related to #405011 (closed)

Edited by Sam Beckham

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