Add issue description in Service Desk thank you email
What does this MR do and why?
Address the problem in #223751 (closed)
Adds the ability to add %{ISSUE_DESCRIPTION}
placeholder to the service desk thank you email template.
Screenshots or screen recordings
NA
How to set up and validate locally
- Setup Service desk as mentioned in doc
- Add a
thank_you.md
template as mentioned in doc along with%{ISSUE_DESCRIPTION}
placeholder in the template. - Send an email to the service desk email, check the issue description html being sent with the rest of the template.
MR acceptance checklist
This checklist encourages us to confirm any changes have been analyzed to reduce risks in quality, performance, reliability, security, and maintainability.
-
I have evaluated the MR acceptance checklist for this MR.
Related to #223751 (closed)
Edited by Rajendra Kadam