Refactor incoming and service desk email handlers
What does this MR do and why?
The methods between IncomingEmail
and ServiceDeskEmail
were very similar and sometimes they are used in such a way that any method need to be on both to avoid issues like #364118 (closed)
Many of the methods were identical or similar and so they could be moved to Common
.
Screenshots or screen recordings
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How to set up and validate locally
Numbered steps to set up and validate the change are strongly suggested.
MR acceptance checklist
This checklist encourages us to confirm any changes have been analyzed to reduce risks in quality, performance, reliability, security, and maintainability.
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I have evaluated the MR acceptance checklist for this MR.
Related to #364180 (closed)
Edited by charlie ablett