Group mention notifications
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Hello, there are several old issues about maybe related problems with group mentions:
- https://forum.gitlab.com/t/how-to-mention-a-group-that-i-dont-belong-to/28392
- #30466 (closed)
- #25298
But our use case is more niche, but more problematic, I think.
-
user, who is part of the group (e.g.support), creating an issue in project (e.g.helpdesk) - user tries to mention other group (dedicated notification group - e.g.
devops) to add them to issue and notify them -
devopsis part of the groupsupport - but
useris not part of thedevopsgroup (for obvious reasons)
There are 2 problems:
- User doesn't have autocomplete for
@devops(looks like because he doesn't have access to group) but he can write group name without autocomplete - Main problem - issue created, all
devopsmembers are added to the issue (because all of them are part of the project) - everything looks ok, but no one received email about issue creation - looks like something wrong when calculating email triggers
Some details:
- If user add comment to issue - all
devopsreceive email - If user is part of
devopsgroup or is instance admin (even if he isn't part ofdevopsgroup) - all working fine and creation email working for all
Edited by 🤖 GitLab Bot 🤖