Group mention notifications

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Hello, there are several old issues about maybe related problems with group mentions:

But our use case is more niche, but more problematic, I think.

  • user, who is part of the group (e.g. support), creating an issue in project (e.g. helpdesk)
  • user tries to mention other group (dedicated notification group - e.g. devops) to add them to issue and notify them
  • devops is part of the group support
  • but user is not part of the devops group (for obvious reasons)

There are 2 problems:

  1. User doesn't have autocomplete for @devops (looks like because he doesn't have access to group) but he can write group name without autocomplete
  2. Main problem - issue created, all devops members are added to the issue (because all of them are part of the project) - everything looks ok, but no one received email about issue creation - looks like something wrong when calculating email triggers

Some details:

  • If user add comment to issue - all devops receive email
  • If user is part of devops group or is instance admin (even if he isn't part of devops group) - all working fine and creation email working for all
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