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Failed to sign into GitLab error after approving oauth for SM GitLab for Jira Cloud app

Summary

Steps to reproduce

  1. On Chrome, follow the steps for Install GitLab for Jira app from Marketplace (Note: We tested using GitLab v17.1.5 and v18.1.)
  2. After the Oauth pop up, we get "Failed to sign in to GitLab." error.
  3. On the console we see the following:
Access to XMLHttpRequest at 'https://<SM-GL-URL>/oauth/token' from origin 'https://gitlab.com' has been blocked by CORS policy: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource.

Workaround

Working fine on Firefox.

What is the current bug behavior?

What is the expected correct behavior?

Relevant logs and/or screenshots

Output of checks

Results of GitLab environment info

Expand for output related to GitLab environment info

(For installations with omnibus-gitlab package run and paste the output of:
`sudo gitlab-rake gitlab:env:info`)

(For installations from source run and paste the output of:
`sudo -u git -H bundle exec rake gitlab:env:info RAILS_ENV=production`)

Results of GitLab application Check

Expand for output related to the GitLab application check

(For installations with omnibus-gitlab package run and paste the output of: sudo gitlab-rake gitlab:check SANITIZE=true)

(For installations from source run and paste the output of: sudo -u git -H bundle exec rake gitlab:check RAILS_ENV=production SANITIZE=true)

(we will only investigate if the tests are passing)

Possible fixes

Patch release information for backports

If the bug fix needs to be backported in a patch release to a version under the maintenance policy, please follow the steps on the patch release runbook for GitLab engineers.

Refer to the internal "Release Information" dashboard for information about the next patch release, including the targeted versions, expected release date, and current status.

High-severity bug remediation

To remediate high-severity issues requiring an internal release for single-tenant SaaS instances, refer to the internal release process for engineers.

Edited by 🤖 GitLab Bot 🤖