Feature instrumentation reminder - release 16.11
Problem
Analysis conducted by the CSM team reveals that only 50% of our premium features are currently instrumented. While we released on an average of 30 features per milestone between versions 16.6 and 16.9, we observed that, on average, only 6 features are instrumented per milestone.
The absence or delay of instrumentation presents several challenges:
- Missed Insights: Without instrumentation, we're missing out on valuable insights that could be derived from the data.
- Deferred Instrumentation: When instrumentation is delayed to future milestones, self-managed customers must upgrade to the instrumented version for us to gather insights. This delay means we have less data from self-managed sources.
- Hindered Customer Support: Lack of instrumentation impedes the ability of our CSM team to assist customers seeking to understand feature usage and adoption within their organisations.
Goal
The primary objective of this issue is to track features released in each milestone and gain insights from Product Managers and Engineering Managers regarding the current status of instrumentation for these features. By doing so, we aim to identify any obstacles hindering instrumentation and collaborate with teams to address these gaps effectively. Our overarching aim is to increase the number of instrumented features at the time of release, ensuring the availability of timely data essential for guiding data-driven decisions.
Furthermore, by highlighting the number of metrics being instrumented across different stages in each milestone, we aim to inspire more teams to kickstart instrumentation efforts.
Product Manager tasks
-
Please review the feature list for your stage and category and fill in the InstrumentationandAdditional Informationcolumns. Here are further details:
For the Instrumentation column, please select one of the following options:
- Instrumentation added
- Planned for X milestone
- Not Planned
- Other
For the Additional information column,
- If you have added instrumentation, please provide the link to the instrumentation issue or MR. This will help us link features to their respective events/metrics and maintaining a single source of truth for feature-to-event/metrics mapping. Currently, this process is manual, but we are actively working on automating it. You won't need to add this information in the future.
- If you choose any of the other options, please provide additional information that will help us understand any blockers or pain points regarding feature instrumentation.
Feature list
Table contains list of features that made a release post in 16.11 and is sorted by stage and category. Additional details for the features available here
Instrumentation wins this milestone
Link to Tableau dashboard
Latest on instrumentation
We are looking to pair with teams to help drive instrumentation. More details in this slack announcement