Integrations group DRIs

Summary

In this issue we worked to shift responsibilities as DRIs of integrations to individual product teams within the domain areas across GitLab, where applicable.

The aim was to give groups full visibility and ownership in serving customers in their domains, based on group's comprehensive strategy. And also to make Integration category more sustainable. We want more integrations to be added over time, and sharing the ownership of these with other groups makes this possible and scalable.

Group Import and Integrate keeps ownership of the foundations of integrations and the Integration development guidelines. We keep offering guidance on integrations best practices to anyone that contribute.

The list below clarifies the current (29.04.2024) ownership of each integration.

Security related integrations, owned by group Anti-Abuse:

• Akismet
• Arkose Protect
• ReCAPTCHA

CI/CD integrations, owned by group Pipeline Execution:

• Bamboo CI
• Drone CI
• GitHub
• Jenkins
• JetBrains TeamCity CI
• Diffblue Cover

Integrations owned by group Project Management:

• Kroki diagrams
• Mailgun

Integrations owned by group Source Code:

• PlantUML
• Sourcegraph
• Beyond Identity
• GitGuardian

Integrations owned by group Incubation:

• Apple App Store Connect
• Google Play

Elasticsearch integration is owned by group Global Search.

Datadog integration is owned by group Runner.

Gitpod integration is owned by group IDE.

Harbor integration is owned by group Container Registry.

Packagist is owned by group Package Registry.

Visual Studio Code extension is owned by group Editor Extensions.

External issue trackers, ownership negotiated with group Project Management, currently maintained by group Import and Integrate:

• Asana
• Bugzilla
• ClickUp
• Custom issue tracker
• EWM - IBM Enginnering Workflow Management
• Jira issue integration
• GitLab for Jira Cloud app
• Pivotal Tracker
• Redmine
• YouTrack

"Notification" integrations, maintained by group Import and Integrate:

• Slack Notifications (deprecated)
• Slack slash commands
• GitLab for Slack app
• Discord
• Gooogle chat
• Irker
• Mattermost notifications
• Mattermost slash commands
• Microsoft Teams
• Pumble
• Unify Circuit
• Webex Teams
• Telegram

Other integrations, currently maintained by group Import and Integrate:

• Trello PowerUp - ownership negotiated with group Project Management
• Pipeline status emails - ownership negotiated with stage Verify
• Emails on push
• Gmail Actions Buttons
• Mock CI
• Squash TM - ownership negotiated with group Product Planning

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Context

We are working to shift responsibilities as DRIs of integrations to individual product teams within the domain areas across GitLab. This will empower product teams to own the comprehensive strategy in their domain, and allow us to best scale to support the needs of our customers.

There's a table listing integrations and their DRIs that needs clarification and update.

Once updated, the metadata of the docs of each integration can be updated as well, if needed.

What's expected from the DRI product group?

Product groups working within various domain areas across GitLab are in general expected to own comprehensive strategies in their domains. When it comes to integrations, it means to:

• Decide if new integrations contributed by Community should be added to GitLab codebase, according to the larger strategy for the respective domain.
• Decide if already existing integrations should stay in GL codebase, according to the larger strategy for the respective domain.
• If any integration should be removed, follow the process of deprecating and removing.
• Maintain the documentation - if there are any additions or changes to integrations.
• Re-assign integration related issues to the group, which doesn't mean working on them directly, but rather triaging and deciding if they should get prioritised or not. The DRI group becomes responsible for remediating bugs and security vulnerabilities within target SLOs, addressing infradev issues, responding to urgent requests, responding to Requests for Help, and iterating on an integration.
• Some integrations could be announced Community supported for improvements and any additional features - that's up to the product groups.

What responsibilities will stay with groupimport and integrate

Shifting ownership of individual integrations to other groups is a way to make this category sustainable. We want more integrations to be added over time, and sharing the ownership of these with other groups makes this possible and scalable.

However, groupimport and integrate will keep ownership or oversight of the foundations of integrations. We will keep maintaining and making progress on foundational improvements (example: !140350 (merged), and documentation (example: !139864 (merged)). We will keep maintaining Integration development guidelines and offering guidance to others on best practices (example: #426147 (comment 1722423511)).

How can I help?

I have copied the original table below (added question marks where I was unsure of the information given), removed some integrations that have no code and no docs in GL codebase. I went through all the integrations, checked the docs metadata and in some cases did additional investigation. There's a few integrations that don't have user docs, and I need to figure out why that is the case. I've added additional columns to allow for discussion. I've added your handles where I would like to ask for your review.

• Please review the rows with your handle and give a YES/NO in the Correct group DRI column, if all looks fine. Otherwise please leave a comment in the Comment column or an issue comment.
• You can update other columns if needed, but please cross out incorrect information, rather than removing them, and add correct info next to it.

Thank you!!

Table

Integration	Category	Owner (Group)	Author (Contributor/Maintainer)	PM	Correct group DRI	Docs metadata	Comments
A-kismet	Spam Protection	Data Science:Anti-Abuse groupanti-abuse	GitLab	~~@sam.white~~ @jrandazzo	@jrandazzo	point to groupanti-abuse
Arkose Protect	Security	Data Science:Anti-Abuse groupanti-abuse	Arkose Protect	~~@sam.white~~ @jrandazzo	@jrandazzo	point to groupanti-abuse
Asana	Project Management	Plan:Project Management ?	GitLab	@gweaver		point to groupimport and integrate	change docs metadata?
Assembla	Code Intelligence	Create:Source Code	N/A				there's no user docs, only API, figure this out
Bamboo CI	CI/CD	Verify:Pipeline Execution grouppipeline execution	GitLab	@rutshah	Yes	point to groupimport and integrate	change the docs metadata: !147432 (merged)
Bugzilla	Project Management	Plan:Project Management ?	GitLab	@gweaver		point to groupimport and integrate	change docs metadata?
Buildkite	CI/CD	Verify:Pipeline Execution ?	N/A ?		No	no user docs, just API docs	add user docs? is it used? figure out [Rutvik] - It is hard to tell from the docs but it looks like it would show BK pipeline results during code review - so perhaps groupcode review
Campfire	Chat	Manage:Integrations	N/A ?			no user docs, just API docs	add user docs? is it used? figure out
Confluence Workspace	Wiki	Plan:Knowledge ? groupknowledge	GitLab	@mmacfarlane		no user docs, just API docs	add user docs? is it used? figure out
Custom issue tracker	Project Management	Plan:Project Management ?	GitLab	@gweaver		point to groupimport and integrate	change metadata?
Datadog	Monitoring	grouprunner, see comment	DataDog	@DarrenEastman		point to groupimport and integrate	@DarrenEastman is the DRI: #438682 (comment 1881506449) Change the docs metadata: !150988 (merged)
Discord	Chat	Manage:Integrations	GitLab
Drone CI	Chat	grouppipeline execution	GitLab	@rutshah	No	no user docs, API only	[Rutvik] - grouppipeline execution #438682 (comment 1830805350)
Emails on Push	Email	Manage:Integrations	GitLab
Elasticsearch	Data Warehouse & Search	Data Stores:Global Search	GitLab	@bvenker		point to groupglobal search
External Wiki	Wiki	Plan:Knowledge	GitLab	@mmacfarlane		no user docs, just API docs	add user docs? is it used? figure out
Flowdock (CA Technologies)	Chat	Manage:Integrations	GitLab				removed
GitHub	SCM ?? looks like CI/CD	Create:Source Code?? grouppipeline execution ?	GitLab	!147432 (merged)	@rutshah	Yes	change the docs metadata: !147432 (merged)	There are also these related docs under grouppipeline execution
GitPod	IDE	groupide	GitLab	@derekferguson		point to groupide
Google Chat	Chat	Manage:Integrations	GitLab
Gmail Actions Buttons	Email	groupimport and integrate	GitLab			point to groupimport and integrate	find another DRI?
Harbor	Package Management	Package:Package groupcontainer registry	JiHu	@trizzi		point to groupimport and integrate	change the docs metadata: !147432 (merged)
IBM Engineering Workflow Management (EWM)	Project Management	Plan:Project Management ?	Community contribution (open source)	@gweaver		point to groupimport and integrate	change docs metadata?
Irker	Chat	Manage:Integrations	GitLab
Jenkins	CI/CD	grouppipeline execution ?	GitLab	@rutshah	Yes	point to groupimport and integrate	change the docs metadata: !147432 (merged)	Closed and open issues assigned mostly to grouppipeline authoring, grouppipeline execution and groupimport and integrate
JetBrains TeamCity CI	CI/CD	grouppipeline execution	GitLab	@rutshah	yes	no user docs, only API	add user docs? in use? figure out. [Rutvik] - grouppipeline execution #438682 (comment 1830805350)
Jira	Project Management	Plan:Project Management (temporarily supported by Manage:Integrations)	GitLab
Kroki diagrams	Diagramming	Plan:Project Management	GitLab	@gweaver		point to groupproject management
Mailgun	Email	Plan:Project Management	GitLab	@gweaver		point to groupproject management
Mattermost notifications	Chat	Manage:Integrations	GitLab
Mattermost slash commands	Chat	Manage:Integrations	GitLab
Microsoft Teams	Chat	Manage:Integrations	GitLab
Mock CI	CI/CD	Verify:Pipeline Execution ?	GitLab	@rutshah ?	No	point to groupimport and integrate	update docs metadata ? may be the group that owns GDK (found https://gitlab.com/gitlab-org/gitlab-mock-ci-service)
Packagist	CI/CD	Package:Package grouppackage registry	GitLab	@trizzi		no user docs, just API	why no user docs? should be added?
Pipeline status emails		Manage:Integrations	GitLab	@jreporter for help with understanding where this belongs		point to groupimport and integrate
Pivotal Tracker	Project Management	Plan:Project Management ?	GitLab	@gweaver		point to groupimport and integrate	update docs metadata ?
PlantUML	Diagramming	Plan:Project Management groupsource code	GitLab	@mcbabin		point to groupsource code
Pumble	Chat	Manage:Integrations	Community contribution (open source)
Redmine	Project Management	Plan:Project Management ??	Community contribution (open source)	@gweaver		point to groupimport and integrate	update docs metadata ?
reCAPTCHA	Spam Protection	Data Science:Anti-Abuse groupanti-abuse	GitLab	@sam.white		point to groupanti-abuse
ServiceNow - DevOps / Change Management	Change Management	Manage:Integrations	ServiceNow			point to groupimport and integrate	this integration is fully on ServiceNOw side, no code on GL, mention this in docs?
Slack notifications	Chat	Manage:Integrations	GitLab
Slack slash commands	Chat	Manage:Integrations	GitLab
Slack application	Chat	Manage:Integrations	GitLab
Sourcegraph	Code Intelligence	Create:Code Review groupsource code	GitLab	@mcbabin		point to groupsource code
Trello	Project Management	Plan:Project Management ?	GitLab	@gweaver		point to groupimport and integrate	need to adjust docs metadata ?
Unify Circuit	Chat	Manage:Integrations	Community contribution (open source)
Visual Studio Code extension	IDE	Create:Code Review groupeditor extensions	GitLab			this docs point to groupeditor extensions	there's no other integration docs, I think can be removed from this table
Webex Teams	Chat	Manage:Integrations	Community contribution (open source)
Youtrack	Project Management	Plan:Project Management ?	Community contribution (open source)	@gweaver		point to groupimport and integrate	change docs metadata?
Apple App Store Connect		GitLab Incubation Engineering groupincubation	GitLab (Incubation Engineering)	@bmarnane	Yes	point to groupimport and integrate	change the docs metadata: !147432 (merged)
Clickhouse		in docs - unasssigned, experiment	GitLab?				the docs are placed under Authentication and Authorization, incorrect?
Diffblue Cover		grouppipeline execution	Diffblue	@rutshah	Yes	grouppipeline execution	Correct group
AWS CodePipeline			in docs unassigned				looks like no integration component is on GL side, should that be mentioned in doc, that integrations is fully under AWS?
Beyond Identity	Source Code Management	Create:Source Code	GitLab	@derekferguson		points to groupsource code
ClickUp	Project Management	Plan:Project Management ?	Via community contribution/GitLab	@gweaver		point to groupimport and integrate	change docs metadata?
GitGuardian	SCM	groupsource code	GitLab	@mcbabin		point to groupsource code
Google Play		GitLab Incubation Engineering groupincubation	GitLab (Incubation Engineering)	@bmarnane	Yes	point to groupimport and integrate	change the docs metadata: !147432 (merged)
SquashTM	Test/Quality Management	groupproduct planning ?	Community Contribution (MR)	@amandarueda		point to groupimport and integrate	change docs metadata? Issue is still open
Telegram	Chat	groupimport and integrate (because chat type)